Cross Village Hotels

"Check in was fast and friendly. Got to our room, found a used ear plug on the floor. Stained carpets. Made me question the quality of the cleaning job. Room was okay, beds were old and detoriating. Cracked ceilings in the bathroom. Basic maintenance could improve. Also, our toilet kept plugging the whole time we were there. Brought our daughter to swim. Pool was dirty, dead flies and hair floating in the pool. Couldnt even see to the bottom in the 5 ft of water. Pool room is in need of deep cleaning, maintenance, paint, etc. Breakfast was standard. Woman started truning off things and closing it down a few minutes before it was over even though people were in line to get breakfast. Front desk staff was good. But overall cleanliness and the overall maintenance of the hotel is lacking. "

"1$ Breakfast was good. Would have loved a hot chocolate and oatmeal by the hot water. #2 Absolutely needs a TOWEL BAR and more HOOKS!!! One little hook was on the door back and held one pair of pants. And one outside the bathroom in the entrance where one coat was on. So.... Not one place to hang your wet towel at all. Or no place to hang your small towel by the sink.... So I used a1000 towels. 3# They had three liquid dispensors in the tub and two by the sink. How nice! But Not one of them had a drop of shampoo, creme rinse, or body wash on them. Bottles were empty. Loved the lemon soap bars. 4# Shower head was damaged. 5# Housekeeping did not have supplies on hand. A toothbrush. 6# need a map in the rooms to the breakfast and tell us the hours.oo. "

"Great breakfast and very kind staff."

"Waterpark wasn’t open so we stayed at a hotel next-door"

"The bed was super comfortable. I loved being on the first floor. They had an amazing breakfast."

"Perfect spot for the weekend. Every room has a view. Easy check in check out. Clean rooms always. "

"Decent, property and rooms are just a little outdated. "

"Great hotel, clean room, nice hot tub and pool area in the morning; afternoon it's being used as a drinking venue and daycare. Would definitely stay again."

"Room was clean and priced right for our one-night stay. We didn't use the pool. We opted to not use the shower because I didn't want to step-over the tub wall, even though there were good grab bars. I showered at home later. Bathroom was OK, but lacked a place to set our toiletries bag, toothbrushes, etc. The sink had narrow, slightly tilted edges, so hardly anything would stay in place. A shelf in the bathroom would be a big improvement. The hot water took a loooong time to get hot but eventually did get hot. Long supply line?"