Crossgate Hotels

"Room was great with king size. Shower was great also. Definitely recommend hotel to stay at even though no pool or weight room. No one under 21 allowed at location."

"Very cool place. It was fun just to hang out in the lobby and look around and the decor."

"The Omni is a beautiful hotel. With great restaurants and shops, rooftop outdoor pool and bar, gym, central location walkable to so much in the downtown area. My room was great, spacious with a nice view of the city. No complaints. Highly recommend!"

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"Front desk was super. The breakfast was good. It was noisy but it was Kentucky derby week."

"Everything was good,everyone was helpful"

"Room is clean, staff is fine, breakfast cost too expensive and not much food options bars is nice. Only problem my room is door locked is not communicating with key card during time I stayed there. Room I324 They can't fixed it. I have to stay my friend room during I stay there while I have to pay full 2 night there. I complained front desk but looked like front desk gentleman won't do anything about it."

"We chose this downtown location because it was close to the YUM Center, where our daughter's graduation was being held (walking distance). Hotel parking was very expensive; suggest the parking garage on 3rd Street behind the hotel instead, much cheaper. The room was nice and the breakfast was fine. Appreciated the 24 hour availability of coffee. The check in staff was very nice. The problem with this hotel is what seems to be a lack of security; there are many homeless people in the area around the hotel, and sometimes they seemed to be able to get inside the hotel and up to the 3rd floor to eat the free breakfast. Even though a key card was needed to use the elevator, they would just walk on with other people using their cards. We won't stay here again because even though we like the hotel, we just didn't feel that safe there."

"The staff at the front desk and in the restaurant were amazing. I would have liked for the garbage to be emptied each day of our stay rather than once during our stay."