Cumberland Hill Hotels

"The walls in this hotel were paper-thin. We could hear every single thing the guy next door was saying and heard his TV all night long. There is no hotel restaurant and you have to go into the casino in order to get coffee or food."

"Great hotel "

"Room looked like it wasn’t cleaned after the last guest. Bed didn’t even have a sheet on it, just a mattress protector. Pull out sofa bed was stained with something orangish red from top to bottom. "

"The Neptune is a retro renovation in a terrific location with a great vibe. Very comfortable, well-appointed room. "

"Everything was amazing. Clean, friendly, quiet and great play to stay!"

"This hotel is my go to place when I go to Rhode Island. The staff is always attentive. The hotel is always clean and safe and very comfortable."

"We loved staying here! Providence is such a charming city and staying downtown was fun. The staff was awesome! Will be back again! "

"Reservation for two rooms with 2 queens. Got a king room and a single queen room. Given a disability room which wasn’t requested Rooms were very dark. No overhead lighting. Refrigerator on low setting yet froze items. No mirror in bathroom Pillows were horrible!! Room was quiet. Returned to car in am and my gas had been siphoned off while parked overnight so clearly no security monitoring the parking lot. I had filled car before arriving at hotel so was full in the morning less than 1/4 tank. Would not stay again. "

"My room was not very clean there was hair and plenty mold in my bathroom "