Darlington Hotel Guide - Darlington Civic Theatre hotels in Darlington, United Kingdom.

"Due to travel logistics, I was only at the property for a few hours; however, several issues impacted my stay. I was unable to receive a key card and had to be escorted to my room, with all re-entry requiring coordination with the front desk, which was quite inconvenient. The lobby also had a persistent unpleasant odor throughout my visit. Additionally, the night manager was not particularly helpful or knowledgeable in addressing these concerns."

"Yes"

"Brilliant hotel, Joshua and Andrea ate outstanding staff"

"No hot water or heating on arrival at property,had to whatsapp the host and repair the boiler ourselves from following instruction from them. No working light in double bedroom on middle floor which meant i had to do my hair and makeup in the dark for the event we were going to ( bathroom mirror only useful if youre 6 foot ). Damp patches on bathroom ceiling and the host had a cheek to ask for a damage bond imcase of damages when the kitchen wall has paint missing from it,bathroom has damp patches, sofa has stain marks, back yard is filthy, kitchen window has wood surround missing in parts. Also booked this as wanted parking but the street is full of cars meaning youre lucky if you can park 5 or 6 houses away. "

"Room was excellent and staff were polite and helpful"

"Very pleased with the room."

"Yes, we found a very clean room once we'd managed to open the front door. The key turned freely without engaging the unlocking mechanism for several minutes. I had started to call the number given for assistance but whilst waiting from fourth in the queue, we managed to get in to operate as expected and gain entry. Once inside we found a basic but acceptable room. We did notice that there was only one chair, one bedside table and one bedside lamp. The shower room had a very nice light up mirror and the rainfall shower was brilliant; as were the big fluffy towels and decent loo roll. So many well to do places only provide the skimpiest toilet rolls that aren't much good for their stated purpose. Not here! The wi-fi wouldn't connect on the stated network, but when raising it with the support team, they did send me correct details and it then worked well. One other problem was then when the studio above (no 4) had a shower, so did we. Water dripped through our extractor fan. This was reported and promises were made to thoroughly investigate. The only other observations were there was only a microwave, kettle and fridge - a toaster would have been a nice to have. The rubbish/recycling bin out front was full to overflowing and had not been emptied in weeks. Was that because each studio was given one black bag with the recycling and waste mixed in so it wasn't collected? Or was it that no-one staying there knows when the collection is & therefore the bin doesn't get put out?"

"Easy check in nice bright apartment great facilities Would definitely recommend "

"We enjoyed it quite a lot."