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"Good location. Helpful and polite staff. There is a good selection for breakfast. Only real downside to hotel is the soundproofing. Could hear the rooms next door and traffic outside"

"Very convenient for taking the train, good service"

"The Cumberland was a decent hotel overall. The bed was somewhat comfortable, you could feel its age and the underpinnings were lumpy and uncomfortable. The bathroom was clean but there were spots on the ceiling that raised some eyebrows. Gym was clean and well stocked. Reception was overall very helpful except for delays in housekeeping/maintenance arriving to solve a plumbing issue. Great value for money for London and the location for time of year."

"Most of the reception staff are unhelpful."

"Loved the vibe of the hotel, staff was very nice and helpful.Great hotel, great location Room set ups were neat and made the space feel bigger! Breakfast was wonderful! Wide variety of options and very nice dining space. Gym was set up a little oddly and Peloton was not activated but overall a great stay! Would definitely stay again "

"Fantastic experience, they upgraded facilities, will come back to stay again!"

"This room was TINY!!!! But over all the as good, clean towels/bedding. But hotel is a little dated."

"Very bad experience of my checking, living, not-working flush of toilet"

"Top hotel in top location. Breakfast is top notch."