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"Great customer service, clean room, quiet, good location. "

"Buffet breakfast & diner were very good & varied. Staff friendly & helpful. A large extended character property which takes a little adjusting."

"this is a must visit attraction the staff are fantastic and the facilities are exceptional. Breakfast is exquisite. The room is pristine and the beach views are incredibly."

"Upgraded room would recommend Room was clean except a smell from the bathroom. 3 pools to choose from Would stay again"

"If your rate included breakfast, try and avoid 8am-9am as this is buffet 'rush hour'. It's a feeding frenzy and you may have trouble finding a free seat and table."

"Staff were rude at times. I had to upgrade to fit our family in the room and the whole stay, they kept telling me the room was for 3 x people only, even to the point of housekeeping coming back to remove the extra bed they had just put up! Our room number was neither on any breakfast sheets so were always questioned if we had paid for it or not. No information on how to try the kids club. Spa staff were rude, wouldn’t even let the kids wear goggles to swim in the pool. Not a 5* experience. The hotel itself is nice and very well done."

"Nice location near the big public beach."

"Pool areas very nice, great views from the Sky bar. Junior suite is large with a balcony. Location is spot on. Overall a pleasant experience."

"Gran Hotel Soller styles itself as _the_ luxury property in the town, and by and large delivers. Excellent location near the main plaza but surprisingly quiet. Airy, high-ceilinged room. Some rooms have balconies, others French doors to open. Lovely views of surrounding mountains, and there is a torrent (a kind of canal) at the back of the property that is lovely to listen to. Excellent breakfast buffet and helpful staff. One of the few places in Soller with parking on site, though there is not a lot of it. My partner tried the spa service and enjoyed it. Note we visited in March, which is offseason, so things might be different in high season. But we would stay again"