Delamere and Oakmere Holidays

Nice staff, good location, tv didn’t work and staff couldn’t fix it but no alternative offered . Bathroom wasn’t very clean. Bed was 2 singles pushed together and very uncomfortable .

The property is superb and the place was spotless surrounded by beautiful countryside. The only issue was the breakfast, obviously there were no staff to serve at breakfast so it was a bit every man for himself, the food and drink is all laid out the night before so first up is best dressed. By the time we got down, 9.00 am there was no fruit or yoghurt left and a tiny bit of butter to go with the stale bread and pastries. I think a lot of people are basically pigs at a buffet and very rarely think of other people. Couldn’t fault the hotel but maybe a different way of serving up breakfast.

The communication on checking in was an absolute nightmare. It took us over 2 hrs to eventually speak to someone after calling, emailing and txting the no. Provided. Having my 2 small children with me and finally getting into our room at 10.30pm was very stressful.

Lovely apartment, great staff who fixed a hot water issue within 15 mins of reporting. They also checked in with us once again in the morning to make sure all was fine. Can be noisy at night hearing people move around their apartments as there are 4 floors. But not really anyway around that so it’s no one’s fault. Good location with an NCP carpark accross the road.