Best Western Frodsham Forest Hills Hotel

3.0 star property
Comfortable hotel with full-service spa and fitness centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Best Western Frodsham Forest Hills Hotel

Photo gallery for Best Western Frodsham Forest Hills Hotel

Aerial view
Courtyard
Family Room, Multiple Beds, Non Smoking (with Sofabed)
Indoor wedding
Breakfast, lunch and dinner served

Overview of Best Western Frodsham Forest Hills Hotel

8.4

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Spa
  • Hot tub
  • Breakfast available
  • Parking included
The price is €78
Price available on 4/4/2024

Check out the area

Overton Hill, Frodsham, England, WA6 6HH
  • Popular LocationLady Heyes Crafts and Antique Centre3 min drive
  • Popular LocationDelamere Forest8 min drive
  • Popular LocationManley Mere10 min drive
  • Popular LocationChester Station27 min drive
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Room options

Standard Room, 1 Double Bed, Non Smoking

cleanliness

Highlights

Connecting rooms available
TV
Designer toiletries
Deep-soaking bath
Hairdryer
Private bathroom
Electric kettle
Digital channels
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

cleanliness

Highlights

Connecting rooms available
TV
Designer toiletries
Deep-soaking bath
Hairdryer
Private bathroom
Electric kettle
Digital channels
  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Standard Room, Multiple Beds, Non Smoking

cleanliness

Highlights

Connecting rooms available
TV
Designer toiletries
Deep-soaking bath
Hairdryer
Private bathroom
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Executive Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Connecting rooms available
TV
Designer toiletries
Deep-soaking bath
Hairdryer
Private bathroom
Electric kettle
Digital channels
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking (with Sofabed)

cleanliness

Highlights

Connecting rooms available
TV
Sofa bed - double
Designer toiletries
Deep-soaking bath
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Similar properties

About the area

Frodsham

Located in Frodsham, Best Western Frodsham Forest Hills Hotel is in a rural area. Cheshire Oaks Designer Outlet is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chester Zoo and Knowsley Safari Park. Lady Heyes Crafts and Antique Centre and Manley Mere are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Lady Heyes Crafts and Antique Centre - 3 min drive
  • Delamere Forest - 8 min drive
  • Blue Planet Aquarium - 14 min drive
  • Chester Zoo - 18 min drive
  • Chester City Walls - 20 min drive

Getting around

  • Frodsham Station - 3 min drive
  • Manchester Airport (MAN) - 36 min drive

Restaurants

  • Homebrew Tap - 20 min walk
  • Helter Skelter - 18 min walk
  • The Railway Inn - 6 min drive
  • Netherton Hall - 20 min walk
  • Bears Paw - 3 min drive

About this property

Best Western Frodsham Forest Hills Hotel

Hotel in a rural location
Take advantage of dry cleaning/laundry services, a bar and a gym at Best Western Frodsham Forest Hills Hotel. Take some time to relax at the on-site spa. Be sure to enjoy a meal at Hilltops Restaurant, the on-site restaurant. In addition to conference space and a steam room, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and a children's pool
  • Free self-parking
  • English breakfast (surcharge), meeting rooms and luggage storage
  • Wedding services, smoke-free property and tour/ticket information
  • Guest reviews say good things about the pool, helpful staff and overall condition
Room features
All 58 rooms feature comforts such as 24-hour room service, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and deep-soaking baths
  • TVs with digital channels
  • Daily housekeeping, desks and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hilltops Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 12.50 per person
  • Pet fee: GBP 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

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Frequently asked questions

Does Best Western Frodsham Forest Hills Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Best Western Frodsham Forest Hills Hotel?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Best Western Frodsham Forest Hills Hotel on 4 Apr 2024 start from €78.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Frodsham Forest Hills Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per night.

How much is parking at Best Western Frodsham Forest Hills Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Frodsham Forest Hills Hotel?

Check-in start time: 2:30 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Frodsham Forest Hills Hotel?

Checkout is at 11 AM.

Where is Best Western Frodsham Forest Hills Hotel located?

Situated in a rural location, this spa hotel is 1.3 mi (2.2 km) from Lady Heyes Crafts and Antique Centre and within 6 miles (10 km) of Halton Castle and Delamere Forest. Manley Mere and Go Ape! Delamere are also within 6 miles (10 km). Frodsham Station is 21 minutes by foot.

Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 284 out of 699 reviews" "
Rating 8 - Good. 283 out of 699 reviews" "
Rating 6 - Okay. 79 out of 699 reviews" "
Rating 4 - Poor. 35 out of 699 reviews" "
Rating 2 - Terrible. 18 out of 699 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outside property lots of rubbish
Stayed 1 night in Feb 2024

10/10 Excellent

Zee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Swimming Pool and hot tub was nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
The guy on reception was fabulous. Clearly unwell but very helpful and friendly.
Stayed 1 night in Feb 2024

4/10 Poor

Chris

Business traveller
Disliked: Staff & service, amenities
This place needs a revamp. The pool facilities aren't great, the sauna wasn't working the staff were a little rude and at 2am they checked in a couple who talked loudly allllll night into the room next door to me when there were lots of empty rooms. I had to call reception who came and spoke to them which did nothing to solve it. I had a terrible sleep and almost fell asleep driving the next day. Raised a complaint.. was offered nothing except an apology. Psh..
Stayed 1 night in Dec 2023

10/10 Excellent

Janos

Stayed 2 nights in Dec 2023

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff excellent breakfast bathroom a bit dated but very clean
Stayed 2 nights in Dec 2023

4/10 Poor

Simon

Business traveller
Disliked: Cleanliness, property conditions & facilities
I first worked in a Best Western when I was 14, back I the 80s. This one felt like that was the last time it was upgraded. The bathroom was that dull peach so popular back then, with the fan thick with dust and plenty of black marks from damp being left untouched. According to the information in the room room service stopped at 10pm, in fact this was around half 8. It smacked of no one taking responsibility for maintaining the day to day running of this hote either through lack of staff or simply the drop in standards so common nowadays, where the customer is no longer king. Three stars today feels like two stars 30 years ago. A really average hotel charging far too much. The staff I interacted with were fine, it's the leadership that appear to want your money without providing a high quality service. Very disappointing
Stayed 2 nights in Dec 2023

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Stevie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Really nice huge room big tv Bathroom dated but fine
Stayed 1 night in Dec 2023

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023