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"It is rare in travel to India that a hotel really delivers but a good, clean and well maintained hotel combined with an exceptionally good service from every member of hotel staff really lived up to my expectations! The hotel room itself was clean, the facilities were warm and modern and the location was great - central. The service from front desk management (in perticular Mr Praveen) was exceptional. I needed a parcel forwarding to north India, unprompted, he totally understood my needs and made all arrangements that made my stay so much relaxing. The restaurant service was also outstanding. Without exception, every member of staff was totally focused on providing a service that guests would love even in a higher rated hotel, and here I cannot but mention the restaurant manager, Mr Vaishakh, exceptional for Dinner and Breakfast for every single day of my stay. My original plan was to stay for 3 nights, however my needs in Kochi and in particular the service from the complete hotel team ment i stayed for some 9 night! Really well done Holiday Inn Kochi! I will definitely be coming back back! "

"Comfortable rooms with an excellent breakfast buffet. Staff is very attentive and friendly. Great location to visit most places of interest. "

"We requested a room change on arrival as we were over looking a rusted metal roof top! Vineet spoke to reception and sorted it for us. All staff are always helpful. Yangsong, Leela, always went over and above to help. Shiva, the head of food and beverage, the deputy front desk manager who arranged our taxi, even the GM, all so approachable! Everyone had a smile on their face! Lovely place to relax "

"Nice view"

"The room had two big windows and a cute butterfly shaped bed. Big bathroom. Welcomed a board with a drink and friendly staff. The lounge and dining room was spacious and well decorated with comfortable furniture. Outside deck with comfy seating. The food was good and tea was served. The staff were very accommodating and friendly."

"Great food and staff. "

"Clean room, very helpful staff, breakfast menu was missing chicken the second day which was brought to the attention, spa was so refreshing and relaxing, overall stay was great "

"Room and staff. The staff at the front desk, bar, breakfast restaurant were very helpful!!"

"Incredibly accommodating staff! "