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"Staff, amenities were great. Location was easy enough to get to and the room was spacious."

"This makes for a great Ryokan experience. Staff were really helpful and you won't want to miss this Japanese onsen experience."

"Everything is excellent!"

"Great place with fantastic food"

"Very beautiful Owen and surrounding landscape. Close to volcano mt aso"

"I found it comfortable and well maintained, but a little old and could use some updating. But it’s a good value in a wonderful location!"

"The staff were so friendly and helpful! Our room was comfortable and we really enjoyed the private onsen!"

"Beautiful cottage with super friendly and helpful staff with plenty of rental options for on site entertainment "

"サービス、部屋の手入れともに最高でした。 サウナは運が悪かった可能性はありますが、潜水や激しく水をかけるなど、マナーの悪い方が複数いたことだけ残念でした。"

"Onsen was lovely. Breakfast was wonderful. "

"Awesome place and hideaway. Really beautiful and well designed. "

"Lovely onsen resort. It’s probably a little smaller than the other resorts in the area, but the villas are modern and lovely. "

"Very nice Onsen :)"

"It was an amazing experience to stay here. Traditional ryokan in such a beautiful setting. The staff was super friendly and nice, too."

"The food was incredible and the onsen were relaxing"

"Everyone was so nice to me, I felt like a king; and the property was so beautiful. "

"Kind, helpful staff, with a lovely cozy cabin including our own private onsen tub! The grill set and the chance to bring ingredients and cook or own meals on the private terrace made the stay so special and memorable."

"Fabulous high class European style food, friendly knowledgeable staff and wonderful observatory and star gazing experience set in a peaceful location with lovely maisonette style chalets."

"Really clean property, lovely public onsen and access and private onsen in the room. Breakfast and dinner were very good. "

"Have onsen inside hotel room "