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"I just love thw staff here front desk is incredible as is maintenence and housekeeping, i feel very safe and just love the rooms on 1st floor"

"Owners very friendly and helpful "

"Staff extremely friendly and accommodating. Beautiful property in a convenience location for exploring Richmond. "

"Good location in the heart of downtown, literally steps from the state capitol. The suite was clean and spacious and had nice decor."

"The hotel itself with all the facilities is truly excellent but I must mention one severe disappointment. When we checked into this otherwise perfect and beautiful room there was urine still in the toilet bowl not flushed and there were two towels that have been troubled up and used and still remaining in the bathroom. I brought this to the attention of the nice lady on duty and she came up immediately and cleaned the toilet seat and the toilet and took the items away. The hotel is still four Star and this never happened in all my years of travel but it happened here. Responsibility lies with the one charged with preparing the room for guests but this was a one-off event and I would still highly highly recommend this very beautiful hotel with a great breakfast despite the one off event described above."

"very clean room, and good quality of living for its price. "

"Didnt eat the breakfast, but facility and staff were great"

"Our room was clean and neat right near the office which we luv they always looking out for usthe staff know us so customer service is excellent we luv it because we can make groceries shop and get on the bus to our room safe and as always we wil continue to get a room here "

"Beautiful, large accommodations, friendly, helpful, courteous staff. "