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"Great and modern facilities. Young and hip vibe"

"My girlfriend and I stayed at the hotel for three nights in June. Our room was great because our view was of the river and hills and we could see people walking in the neighborhood from our window. I have celiac disease and was concerned about the breakfast, unsure of what I could eat. I spoke with Restaurant Assistant Manager Yuki Nabeshima and he was fantastic. He took the time to point out all the gluten free foods. Yuki said he was concerned about potential cross contamination if I selected carved beef from the tray. Each morning he took a plate into the kitchen and had the man carving beef, cut fresh slices and put them directly onto my plate. My girlfriend and I had relaxing breakfasts each morning because we knew, thanks to Yuki, that my food was gluten free. We really enjoyed our stay at the Cross Hotel and would highly recommend it to anyone. "

"I enjoyed my stay at this hotel. The onsen was amazing and I loved how convenient the location is. My only issue is that the internet wasn’t reliable enough for my liking."

"Room is big compared to other hotels I've been in Japan. Like the Ramen noodles at night and those ice cream popsicles. Coffee and the matcha latte are available 24 hours. Staff are friendly and helpful. About 5 minutes walk from Kyoto station "

"We stayed for 2 nights: our rooms are very quiet, the AC in the rooms are also very quiet. It seems the Japanese hotels are able to manage their air vents much better than most American hotels. The showers are very very good, bed sheets and pillows are comfortable. WiFi is fast. There's 1 thing I would like the hotel to improve: the breakfast leaves a lot to be desired: they obviously try to cater to the white people, but bakeries taste all stale, even the bread on their made to order avocado toast tastes like Safeway bread that expired a week ago. One waiter speaks English, but was curt, rude, unhelpful. Coffee was similar to pot coffee in a 2 star American hotel."

"Highly recommend this hotel, it’s in great location, easy access to the public transportation."

"In the heart of the market, very assessable, near to main road, to take bus or walk to station, say in 10 minutes, walking. Kuljeet "

"Nice location, only few mins walk to Kyoto Station. The Room was spacious and very clean. Staff were very helpful. Overall a good hotel. Highly recommended if you want to stay near kyoto station. "

"Updated older hotel, but very well kept hotel with good sized rooms. Buffet breakfast is excellent. There is a 7-11 across the street and restaurants and shops, including a supermarket (Fresco) all around the hotel. It is only a few blocks from two MRT lines. Staff were friendly and offered excellent service. "