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"This is my "go to" facility when traveling to Knoxville for business! Staff is always friendly and professional. Overall the facility and the room are always clean though a few could benefit from renovation/updating."

"Friendly staff and quiet room."

"Easy parking"

"Great service"

"Dirty room. Stains on chair and bed, sticky floor. Weird smell in lobby and room. "

"Room was clean, staff friendly and good breakfast."

"The room was clean and comfortable and the hotel has a nice courtyard pool area. On a 3-night stay, our room wasn’t cleaned once (and we were never told there wouldn’t be). There are no safes in the rooms. Also, parking became a huge issue at night because several large trucks/trailers took up dozens of spots. The location is very convenient. I definitely would’ve given a better rating if the few issues above hadn’t arisen."

"This room was an upgrade from the rooms I usually get and it outdid my expectations. I raved about the rooms before, but somehow they outdid it with the 2 king bedroom with the city view. Great place and will keep on visiting in the future."

"My first room had no ac and had roaches in the tub. They did move me into a better room. Staff was super nice. Theres no coffee maker in the rooms or ice machine on site. Overall i wasnt impressed with the hotel. I was however very happy with the great and friendly staff."