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"This is a nice hotel, but it has poor customer service and not a very good system. The front desk staff (mostly male) didn’t seem very interested in helping guests. The rooms are okay, and the breakfast is good. However, some facilities are inconvenient to use. The swimming pool requires a reservation and is limited to one hour per day. The rooftop restaurant also requires a reservation The elevator key system had frequent issues, which was frustrating. The location is not very central—it’s about a 15–20 minute taxi or Uber ride to main attractions like the Eiffel Tower. Overall, the hotel has some positives, but the service and restrictions take away from the experience."

"The breakfast was decent. The rate for the hotel was a total rip-off for an extremely small, hospital-like bed with no amenities and one of those showers that has water splattering all over the floor. "

"The shower didn’t work properly, the temperature was too hot, there was no soap."

"Very poor customer services, incomparably with other Hiltons."

"Here is an jonest and fair review : The hotel itself is a no frills hotel, where you can maybe have a decent nights sleep IF your room has no issues. Unfortunately, ours did. Everytime we turned the sink on, water poured out of the broken pipe under the sink. Yes, I said poured, not dripped, not a small stream... it poured out! We called immediately the front desk. A woman came quickly to check and said tjere was no technician until Monday (It's Friday evening). She literally gave us a TON of towels and we just had to deal with it. Put them down "

"Clean, no frills, in and out for a 1 night stay near CDG. No shuttle- bus is a pain if you have a lot of luggage. About $36 euros for an Uber van for 6 of us with 10 pieces of luggage at 7am. 15 min ride to CDG. Bonus is the huge mall across the street- huge grocery store Auchan, tons of restaurants, fast food, clothing stores & shopping. We had a room for 3 which had 3 beds. Breakfast (coffees, hot drinks, breads) at 6:30 am. We would stay again if we had an early morning flight. Staff was friendly."

"Excellent location"

"Lounge was great."

"Need better signage for finding the hotel."