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"Clean comfortable and really helpful staff. Arranged for my luggage to be sent on to my new address"

"Wonderful property, beautiful rooms, lovely ambiance and atmosphere, great location, fantastic staff, great amenities; and Onsen is to die for."

"The hotel is conveniently located in the hotel alley. Central location to many nice sightseeing spots. The diner meal is really awesome. Many bath locations with the ajoined sister hotel next to it. Highly recommended. "

"Environment is outstanding and front desk staff were very friendly. Well located property with free parking. Offers indoor and outdoor Onsens. Free popsicle sticks, yogurt drink, and Soba at night."

"The hotel has friendly helpful staff at the reception. The view we had was spectacular, and the fireworks display at the lake can best be watched from our rooms. The dinner buffet was very good in quality and spread, thoughtfully planned for international and local guests. The onsen here is one of the cleanest so far. I wish the towels are provided at the onsen baths instead of us carrying ours there. "

"เดินทางง่าย อยู่ใกล้สถานี Chitose นั่งรถไฟออกมาแค่ 290¥ นั่งตู้ non-reserve seat อุปกรณ์ของใช้ครบครัน ห้องน้ำแยกโซน มื้อเช้าเป็นชุดอาหารจากร้าน Yayoi ที่อยู่ข้างๆ รร "

"Pleasant and affordable "

"The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!"

"Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back. "