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"Very good in general Highly recommend it Eugenia was very helpful and very friendly and always there when u need her "

"I love this hotel"

"Great hotel!"

"Friendly staff and hotel was close to airport and quiet for sleep"

"Everything was great specially the staff and has a perfect location"

"The front desk agent was very helpful with all the re-arranging I had to do before arriving there. Excellent staff."

"Basic hotel for sleeping one night and continue with your travel. Rooms are too small, when we arrived has bad odor in the bathroom"

"Extremely friendly staff and modern amenities"

"Customer service, room comfort, amenities, food and location was excellent"

"Great location and very friendly staff."

"Airport shuttle and very quick checkin"

"Our family had a memorable stay at Castillo Rojo, we truly enjoyed the beautiful decorated rooms, breakfast and very helpful staff. Great location in Santiago!"

"It was really great there. Helpful staff, clean, modern, nice balcony and fresh air. Only thing was the power was out for about 3 hours from the city so was a bit cold in winter. The breakfast was fantastic too."

"Clean hotel with friendly staff"

"Excellent location, great views from rooftop bar, friendly staff."

"Staff was very friendly and helpful. "

"We really enjoyed the hotel. Staff was great and the kids loved the pool. Location is great - easy to walk to a lot of sites around the hotel."

"Perfect location "