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"Good breakfast. Stayed in the family room which was very large. Pool area is very poor unfortunately. Lots of missing tiles on the bottom of the pool is quite dangerous. A child from another family cut his foot whilst walking on the pool. Restaurant OK. If you need somewhere to stay for a hundred quid or less, then this place is fine. Don’t expect anything fancy though. It must just be clinging to the 4 star rating, felt very much like a 3 star."

"The staff were kind and accommodating but the carpet in the room hadn’t been hoovered and was well in need of replacing. The handle was also coming off the door and the plug sockets were positioned so close to the table below that you couldn’t plug things in"

"Absolutely revolting. The corridor smelt of urine. The amount of cobwebs in the room was a joke. There was several millimetres of dust on the lampshade, the paint was peeling off the walls in large patches, the cheap flat pack furniture was all chipped which really stood out as it was all dark grey/black and the paint in the bathroom had given up and gone home. The breakfast was poor, even the bacon was awful. The grapes actually had mould on them. The coffee in the room was undrinkable. It is such a shame as this hotel really lets a beautiful city down. "

"I’d like to say thank you to the very friendly and helpful staff who couldn’t do enough for us. Our room was upgraded with a view of the racecourse and the room was superb. The highlight was a delicious breakfast for £10 when paying in advance. I’ll certainly stay here again when there isn’t racing! "

"Everything"

"All you need in a hotel at a reasonable price near centre of city. Bedroom and bathroom were well-sized and comfortable. Parking was convenient. All staff were helpful and friendly - particularly Miguel at breakfast."

"Great location, friendly staff, good room and parking on site was decently priced."

"We had a cosy room for one night, it was small but spotless. Good sized bathroom. Staff helpful and pleasant. Breakfast in the morning was plentiful and in beautifully decorated room 😍"

"Great Hotel and Location - would defo recommend for convenience to visit the wildlife park. Room was clean and tidy, breakfast the next morning was also great and plenty of choice. I did get a discount using my Hotels.com Cashback but I think the full price I paid was approx £125 including breakfast so great value."