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"Great staff, nice room"

"Spotless rooms, absolutely amazing staff"

"Great experience overall. "

"Nice onsen hotel and we had a spacious Japanese style room. The dinner and breakfast package was excellent. The onsen facility is good. "

"Such a beautiful and elegant hotel. It was like a traditional onsen resort but very modern amenities. Breakfast was the best we had in our whole trip. "

"Nice new hotel with spacious room and nice bathroom. It is a block from the train station and bus terminal so it is easy to explore the regions such as Zao Onsen and Yamadera. The hotel restaurant is one of the best serving famous local beef and hotel guests have a decent discount. Highly recommended for visiting Yamagata."

"Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!"

"Nice Hotel, Good Food, Nice Staff. Clean Onsen facilities. Well maintained, but quite dated inside. Only big problem was my room smelled really bad of damp. Abit pricey for what it is, but the staff were nice and the food was good. "

"My stay at the hotel was good. The room was clean and comfortable. The staff were friendly and helpful. For the $$ spent, its good value."

"a great hotel with very comfortable bed and clean room, nice room, best in class service, thank you and a great stay."

"Everything was amazing… a very relaxing pace to chill and recuperate. "

"that’s good"

"nice room, onsen and food"

"Beautiful experience especially during winter season & Lovely staff, great food. Nothing but great things to say✨ Perfect quiet getaway ending our Japan trip. "

"Very close to train station and has a 24/7 supermarket literally across the street. Breakfast contains a variety of homemade Japanese dishes and is delicious. Room is small and good for solo traveler but the rate is great."

"Staff are all polite and friendly "

"I enjoyed the complimentary ice cream and drinks"

"Great staff and amenities "

"A cosy hotel room with a good breakfast option "