Rixos Hotels hotels in Dubai, Dubai

"Very poor customer service We were there on a leisure trip. After 4 days we were informed that the pool and adjoining area would be closed and would not reopen for the duration of our stay. When we approached the front desk the manager was completely unsympathetic "

"Nice"

"Perfect"

"I arrived at the hotel late and they informed me after booking and paying for my hotel well in advance they had no rooms available. They transferred me to a different hotel in a completely different location. Incredibly poor service "

"Everything was great except the room itself which looked very old."

"The staff are professional, warm and reassuring, the hotel is well built , we feel safe despite the tense situation and we could not recommend it enough."

"Beautiful hotel. excellent staff. gorgeous room. "

"Yes poolside and restaurant were amazing. food and service"

"Amazing hotel, amazing view great tech. Would love to stay here again next time I’m back to Dubai. "