Cumnock Hotel Guide - Dumfries House hotels in Cumnock, United Kingdom.

"Spacious room, well equipped. Only downside was very hard pillows and no hair conditioner "

"It’s been two years since I last stayed at the marine - the rooms are a little more tiered than I remember but the staff were top class! The guy who welcomed us in was super lovely and helpful when it came to us choosing dinner. The ‘posher’ restaurant menu is significantly better than the bar menu. I did order a pasta dish and the pasta was not what was described on the menu it was fusilli pasta which was giving kids dinner - would have been nice for them to mention, although I was hungry. Not really a complaint as it was lovely. "

"What a delightful hotel!! From the check-in to everything else about this hotel, I cannot rave enough about it. The lobby is casual and the staff were efficient and friendly. The staff in the restaurant were also very super friendly and very accommodating. I would highly recommend this hotel and chain to anyone, even after only one stay. Will look into staying at this chain in future travels. One of the best hotels that I have stayed at!!"

"Excellent hotel and often stay here, did early check in at 9am for £40 extra. Breakfast is always good here too."

"Excellent stay and staff very helpful."

"Staff very friendly, Room was a basic double but being honest well above my expectations & the bathroom was excellent Would definitely stay again when in the area Only down side bar drinks limited "

"Bed was really comfy , breakfast was amazing good selection "

"Staff was very kind and solicitous"

"I usually really enjoy staying here. Unfortunately now, I won’t return. There was no WIFI, not for everyone, just for me (this was no fault of my own, I had 2 devices which I even took to a nearby restaurant to prove to hotel staff they were not both faulty…not that this made any difference.) I was on my own and there was no 4g or phone reception in the room, which I would have settled for, even though the WiFi should be provided for EVERYONE. There was not even an in room phone, I could not contact anyone. Only by wandering the hotel to get a good enough reception to send an odd text. And I was lucky if I managed to do this. Some staff were very helpful, others, I felt were blaming me or did not care as it was only me. I did not get to do anything else here (not even sleep) for constantly trying to fix the problem, go to reception, wait on non existing updates or waiting for a certain amount of time until it was (not) to be fixed, searching for phone reception, unpacking and packing again. The problem was fixed maybe 30 hours after my arrival, all of which I felt distressed and upset. I expected the WiFi may be fixed around that time (Friday evening, after other new guests had checked in for the weekend to find they could not access the WiFi) which made me feel even worse as it was clear a returning guest (me) was not relevant enough to call in the tech team, which I thought was required. I left on day 2 of 4. I did not receive a proper apology or any compensation."