Swallow Hotels hotels in Durham, England

"River front. No A/C and windows only opened a fraction - not good on the hottest night of the year."

"This is a lovely hotel with great accommodation and facilities. I had booked a deluxe room and from the Expedia room information this room had AC. Unfortunately, when we got to our room it was very hot ( 31 degrees outside) and it didn't have AC. I went down to the reception desk with my proof of AC showing on that website. Apparently, this is an error!! They do have rooms with AC, but it was £10 extra ( Premium room). After a bit of discussion and the member of staff phoning a manager, we were upgraded for no extra charge ( just a pity it took a phone call). Expedia need to fix this error on their website. Overall, a lovely hotel to stay in."

"Frustrating parking is limited and they only have hotel rates at Q Park "

"Room was REALLY hot and Air Con unfortunately didn’t do much. We’ll still be back though as Food and Leisure facilities good"

"All good"

"Great hotel, great staff"

"Excellent stay, hotel was clean bed really comfortable and breakfast was delicious! Hotel is in a great location being right next to the station but close to bars and restaurants too "

"Beautiful hotel in a beautiful location on the quayside . Amazing cocktails too ! "

"Central, comfortable with an excellent breakfast and friendly staff. Would be happy to stay here again."