Arnhem Hotel Guide - Dutch Open Air Museum hotels in Arnhem, Netherlands.

"All met expectations. "

"Clean modern room"

"not a lot of tea or coffee in room. not replenished daily. parking great. clean room"

"Great stay."

"You could not expect better. VG"

"Excellent!"

"House, appliances, first class. One bedside light was broken. Coffee maker espresso button doesn’t work. One leg on a low table in the living area is connected with 2 screws iso the required 6 screws. If the table is moved in a certain direction there is great change the leg collapsing. Location: great. Major issue: We got en incorrect access card to the gate. The explanation we got from the location manager: Check-in was very busy (not true when we checked in) and staff prepared one-week access cards in advance, because most guests were staying for one week. Is staff ease more important than customer service? We stayed 2 weeks, so our card was wrong. On a tied schedule we had to leave one morning at 7:00 and couldn’t. Central office responded with an automatic message “call local office”. The local office responded with an automatic message “the office is open at 9:00”. The lady who answered the phone when we called the central emergency number could not activate the gate. At 7:30 two workers entered the gate and with their phone were able to open the gate. We received apologies but no information that makes us confident that such a failure cannot happen again."

"great location, calm and quiet"

"Nice hostel in a very safe area. Bike storage on site via a bike shed which is locked at night. Probably a 30 minute walk downhill to the centre. Staff very friendly and helpful."