Earl Hotels

"Felt worn out- property needs a boost. "

"Clean and comfortable. The host was very helpful without being intrusive."

"Staff was great"

"Discussing. Stinks. Blood on bathroom walls. Ripped carpet. Rusty lamp. Dishonest staff. What a dump. Paid for two nights, Friday and Saturday checked out Saturday AM because it sucks - was told a refund would be provided for Saturday and have not received it or a response to multiple contact attempts. Person speaking with hotels.com hung up on them. They do smile at least when they rip you off!"

"Bad"

"Whole place is dated. Room was old, and "patched up" in several places. They didn't replace towels or clean the room the whole week. We asked for housekeeping service and they came and only made the bed, and gave us a few towels. They didn't clean the bathroom, or even empty the garbage cans. The breakfast bar had no proteins, only cereals and breads. The hot tub did not get hot, and most evenings the pool and hot tub were closed well before the posted closing time. We were in town to visit our grandchildren, and were hoping to bring them back to the hotel pool. The hotel charges $30 per non registered guest for 2 hours of pool use, which is ridiculous, especially when the place was empty. The owner is quite obviously trying to save money instead of spending money to make it better to get more people to actually want to stay there. I would not stay there again. There are much better places in Shelby."

"The workers are very nice and helpful! Only complaint is the carpet needs to clean through out the building."

"Was suppose to be a non smoking room and it was saturated with smoke smell."

"The staff is always pleasant & helpful. My daughter & I have never had any problems when we stay there"