Holiday Homes in East Austin

"Staff was friendly and helpful, had a great time until he heart of 6th St. in Austin. The room was clean and the aesthetic was classy. Would recommend staying at Arrive. Perfect location to visit Austin city life."

"Service and staff 5/5 Breakfast 5/5 Pool 5/5 Cleanliness 2/5 Pull out sofa bed 0/5 We decided to stay here after a fantastic stay at another Embassy suites in Dallas which was 10/5 overall, and we expected the same from the entire chain but was not the case. This is a high volume hotel so I understand keeping each room clean is a challenge but if the staff can’t keep up with the current workload then more should be hired. Tons of room for improvements there. It was unwelcomely dirty/dusty under the restroom sink cabinet which I opened looking for more towels. I found what appeared to be dog hair on the pull out couch, which had a spring on the floor and a ridiculously uncomfortable almost flat mattress. This made the bed unusable for even our kids. Room sleep capacity should be corrected to 4 or 5 if you count the couch as a single bed to lay across. Also a couch spring was laying on the floor. Soap bottle by sin were dirty at the dispenser tip with accumulation from previous use. We found a disgusting brown substance in the sink as well. We have pictures of all this. Staff was friendly throughout and very helpful when needed. Breakfast was great. Pool was awesome. We will probably give another place or 2 a try before returning here, if ever."

"Dirty took. Outdated. Bed was not comfortable and could feel the springs."

"Excellent customer service!"

"Everything was great. The location of the hotel was nice and safe and not too far from attractions. City view was decent. The hotel itself was very pretty and clean. The staff was friendly and helpful "

"Charming hotel in a great location with friendly, helpful staff. It was very easy to walk to the farmer’s market and other shops and restaurants in the area."

"Initial room smelled awful but we were moved to another that was too small. The room did not even have a hot water kettle which I think should be a basic amenity. The only positive was the staff being so nice and helpful."

"I wouldn’t stay again! Lighting was low. Bar was closed on a Friday night. Restaurant didn’t look good. Bathroom wasn’t clean. There was someone else’s trash in our trash can"

"We got a great day… and a great staff"