East Coast Hotel Guide - Hotels with Air Conditioning in East Coast, Dominican Republic

"Let me start this review by saying that we have stayed at Majestic Elegance multiple times and it has always been our go to resort, but we were so disappointed after our stay at Mirage. There were so many little things like not getting a crib until 9 pm on our first day after asking multiple times, not having towels and it being almost impossible to get them, our swim out room being completely different than advertised on the website.. and other things like that. But the biggest issue was having a very expensive item stolen out of our room by a staff member. Unfortunately our safe broke and we put off reporting it and it was stolen right out of it within a few hours. While my husband was at the police station, another person from the same resort was there who had something stolen out of his LOCKED safe. Stupid on our part for not reporting, but the real issue is how it was dealt with by staff after. Security came right away but it took THREE DAYS for me to even get a conversation with the manager. Not even a simple call to see if there was anything they could do, not one update on what was going on. The lack of communication was truly so disappointing and made us feel like we didn’t matter at all to them. In the end, they confirmed that the housekeeping staff were the only ones who went into our room but there was nothing they could do to prove it. Our butler Ceaser was the only one who was truly helpful! We are home now and still waiting for the update we were promised. :("

"Good all inclusive resort. Many pools, and right on the beach."

"Super clean room and friendly staff! The food was amazing!"

"Yes"

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"Property was nice. Food sucked. Buffet had same food daily"

"El hotel es bastante bueno tiene muchisimas variedad por hacer ademas de la playa y picsina las habitaciones estan comodas y el servicio al cliente es bueno pero le falta calidad. Es un hotel bien grande a lo cual le falta un personal calificado para el mismo ya que hay cosas que suceden , responsabilidad del servicio hotelero que el personal no esta capacitado , es mi experiencia Pueden mejorar muchas cosas como la coordinacion de las entrada al hotel para mi la peor experiencia, a la hora de sacar los restaurantes tienes que asesorarte bien porque no es lo que te cuentan a la hora de llegar al restaurant ejemplo el restaurante Japones pregunten sobre este especificamente cosas que pueden mejorar sin problema solo es cuestion de coordinacion. La picsina muy buena la playa igual tienen algunos buffet que se vuelven restaurantes en la noche hacen actividades de show en la noche que te entretienen y la pasas bien ademas de discoteca y casino El personal del buffet se ven un poco cansados obvio es trabajo pero es algo que se nota el agotamiento y en la noche solo tienen un sport bar abierto no hay mas nada en caso que tengas hambre. Por mis conclusiones el hotel esta bueno si es para vacacionar con familia niños especialmente, esta muy bien, muchas picsinas para los nenes."

"After my wife got over her fear of cats, we had an enjoyable time. The coffee shop started our mornings off with an amazingly friendly staff member that was awesome. The Michael Jackson show was 8.5 out of 10. Really impressed!"

"This resort is a great choice for families. It’s clean, comfortable, and has plenty of space. However, be cautious of potentially misleading sales tactics if you’re a first-time visitor. "