Britannia Hotels hotels in East of England, England

"great location, clean and tidy but needs some TLC, reception staff were wonderful, breakfast staff were very attentive, bar staff rude, staff rose garden outside were disinterested with no service skill. breakfast were a good selection and great quality, day menu in the garden was dreadfuil, over priced and poor standard. "

"Very friendly welcome from the helpful staff. Could not be more convenient for access to public transport "

"Really nice place to stay."

"We really enjoyed our trip to Dunston Hall and our only regret is that we couldn't stay for longer! We were really impressed with the size of the swimming pool and the fact that there was a separate section for lane swimming. The breakfast was really nice, with a great choice and it was lovely to have a big bed to sleep in! "

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"Can’t fault it. Busy hotel but run smoothly by the attentive staff. From the reception to the catering and cleaners. I had a clean comfortable room and the breakfast team worked hard to keep the buffet stocked during a very busy time. "

"Very good stay. Convenient and easy."

"After a day of travel nice to stop at the end of the day. Checkin was quick and easy. Travelling from Australia,, surprised the room didn’t have a bar fridge ( I didn’t check if in room details- lesson for me). I had the impression there was a hotel carpark . The carpark is part of the main carpark that includes a mini shopping centre- mainly fast food outlets. The first 2 hours free, but then 5gbp. It was an extra cost I hadn’t realised. If you book directly with hotel this parking fee is absorbed in their pricing. The room when we first entered was stale -and the aircon was noisy during the night. I would not stay here again if in the area."

"My wife went into Addenbrooks for brain surgery and wanted me to be nearby. Although this wasn’t the cheapest hotel it was in fairly easy walking distance to the hospital. When I got there the receptionist asked what my stay was for and I told her she waved the parking fee and also told me that they do a special rate for people staying and going to the hospital. My room was very comfortable and the air conditioning came in very handy as it was so hot that week. The free breakfast was amazing and plentiful. I really enjoyed my stay although the circumstances could have been different. I would recommend this hotel to anyone. Very friendly and helpful. Thank you again. "