East San Antonio Hotel Guide - Hotels with WiFi in East San Antonio, San Antonio

"Everything about this hotel is amazing !!!"

"The first time we planned a stay at this hotel, we walked and were told they had no room for us (they had to close some rooms). They made no attempt to reach us or we might have changed our plans (we were coming from Austin). They sent us to another property that was 15 minutes away and promised a refund. It ruined our weekend plans. After no less than 10 calls, with no returned call, I finally sat on hold over an hour until I spoke to someone who did help us with the refund. The 2nd time was better, and it was fun to be in the historic Alamo area, and not too far from Frost Center, where the Spurs were playing. The food in the restaurant was good, and the entertainment was "OK". I was surprised the manager made no effort to do something nice for the huge hassle we experienced and the time spent trying to correct their error (not even a free drink). But if you want a historic hotel, it was cool. I just hope you have a better hospitality experience than we did. And hopefully they improve the way they treat their guests when something goes wrong."

"The room was very small, but that was OK. The walk in shower was nice with good water pressure and plenty of hot water. But it was the worst hotel bed we've ever experienced and the pillows were awful! The mattress was very hard, and it slumped in the middle. The pillows were lumpy and useless - so bad that we went and bought pillows! The sheets wouldn't stay on the bed. Not sure I will choose to stay at a Hampton again."

"Not what i thought it would be. "

"Roof top pool is great. Direct access to Riverwalk is great for mobility challenged so as to avoid using stairs. Valet parking is convenient but expensive. Our room had a lot of street noise so good to use ear plugs which I did. Check room location for street noise if you are sensitive to that."

"Thank you for having a clean room and fresh linen. It's a truly beautiful hotel with helpful and friendly staff. "

"Clean room nice view staff was very polite. Definitely will be back."

"Breakfast was good, rooms ere picked up but my pillow srill had the makeup from the previous person. Other tha. That everything was good"

"We had an amazing stay everyone was so nice and helpful and the place was so close to everything we needed. Definitely would stay again."