Ebbsfleet Valley Hotel Guide - Cheap Hotels in Ebbsfleet Valley, Swanscombe

"Very clean and comfortable with nice decor"

"Room was clean, nicely finished, great view. The breakfast was underwhelming. Bit of a walk to the nearest tube station."

"Great value, clean and friendly staff team"

"A lovely hotel, with fantastic views of either the Tower Bridge or the docks. However, staff at the contact centre and hotel were unhelpful and at times rude."

"Really nice place to stay. It’s well located (theaters, restaurants, underground station) "

"Great location. Fantastic room. Staff was friendly and very helpful "

"Generally good after a very slow queue for check-in (20 minutes). Friendly and attentive staff (although not quite enough of them?). Food great and cocktail bar fine. One of the main lobby lifts kept malfunctioning- nobody on had to fix it? - so there were some long waits there too (minimum 5 minutes at some times). "

"Location is excellent but mattress is terrible. The mattress was like a slide, it was very worn out. Requested the hotel not to enter my room, and they entered it twice every day without my consentment due maintenance issues, plumbing, sewage, leaks, …. I never reported an issue, but they had an excuse to enter it. Maintenance team went inside my bathroom and closed the door and never saw any repairs. The first day they left a mess in my bathroom, second day they left the shower sewage open, I complained about that, and the maintenance guy told me I could close it. It is not my job to do their job. Restaurant high tea time pretty expensive for the quality. I would not recommend it. Requested two time helps with taxi, they ignored me “ go outside and find it yourself” Manager told me due maintenance issues, she was going to process a partial refund for compensation, never did. Not the worst, not the best. The day I left they did not want to print the confirmation my account/ expenses account was closed. They had a voucher open and did not wanted to print a confirmation it was closed. They blamed Expedia for everything. "

"The room was great! The staff was helpful, although for a minute at the front desk they couldn't find my reservation. I was able to check in a few hours early because there was a room already available. They came while we were out that same day and made up the couch as a bed for our kids to sleep on. The only thing about the room was that although there was a closet right in front of the door for coats and such, there wasn't a dresser in the room to store our clothes in so we just kept our suitcases open on the floor to grab stuff out of. The water pressure in the shower was AMAZING."