Search Cottages in Eden Isle

"Breakfast was marginal. Very small eating area. "

"This is the worst hotel I have ever stayed at. Upon check in, there was no place to park. The staff member told me that there were going to be people leaving soon. We go up to the room, my son jumps in the shower. He gets out and there's no towels. Call downstairs. They tell me it'll be a wait for towels and we would be put on a list. EXCUSE ME???? The lady was very nice and I explained that my son was already in the shower. She ran up 2 towels. I looked outside and there is an entire party set up in the back parking area. It's 10pm and I have young kids who have to be up early for sports. The music is loud, they are riding around with loud music as well, slamming doors, yelling and shouting. Every time they fall asleep, someone knocks on our door and runs away. Seeing I had young kids with me, they should have informed me that this was going on. I would have accepted a refund and went literally anywhere else. I had to park my vehicle in a spot that it may get hit and the parking lot smells like weed. Again, 3 small kids. When I tried to leave they said I would have to pay 50% of the room because my son took a shower."

"The side door into the stairwell has no lock & the door into the lobby from the stairs was left propped open. The hallway smelled of urine & the lobby was very hot. Our 1st room had a broken door handle, leaving us locked inside. We were moved to a room with: no working phone; crumbs on the floor; a smoke detector missing; mold on the ceiling; no body wash; no tissues; mildew in the toilet; dirt ring in tub; Summer's Eve bottle left in shower. I brought all of this to the manager's attention the next morning. He assured me it would be taken care of. 45 minutes after waiting in the lobby, the only thing changed was "

"It was a decently nice hotel. The staff were great. "

"The service was great and wonderful "

"I have been staying at this hotel since 2017 and it’s always amazing. The staff is so helpful and respectful. The place is always super clean. The breakfast is good. The bed very comfortable. "

"We stayed in the sea view villa. The bedding was very dirty. There were orange spots all over the sheets and blankets. When I informed the front office, they said housekeeping would come fix it. Housekeeping showed up a day later with new sheets that just as bad as the first ones. There was someone’s left over food in the fridge. "

"The place stunk like weed so bad it infiltrated our room. Both room smelled like mildew and the bathroom was filthy."

"Clean, smells good, EXCELLENT customer service and nice staff! Great breakfast!"