San Miguel de Allende Hotel Guide - El Charco del Ingenio Botanical Garden hotels in San Miguel de Allende, Mexico.

"I stayed here for 2 nights in April 2026. I do not recommend for the following reasons: 1. The hotel is dated/old and does not look kept up 2. No mini fridge in the rooms 3. The gym is small, and no are sprays provided to wipe down machines after use 4. The pool water is very cold 5. Parking is an extra $150 pesos per day 6. Breakfast is extra $300 - you can get a great breakfast around the corner for half the price 7. The staff member for our arrival was not friendly, snobby, and not helpful 8. You can find other nicer and well-maintained accommodations for a better price "

"Nos encanta por su instalaciones, limpieza y atención"

"The place was beautiful, it was great located the people was very nice and friendly, super clean, definitely will be back."

"The only thing I like about the hotel was the location."

"Just returned from a 3 night stay ... so glad we chose Hacienda El Santuario. A great location, beautiful property, fantastic staff. Can't wait to return!"

"It was an ok stay. Booked during off season so price was very reasonable. Probably would not stay at regular price. Few windows for viewing but made up by nice rooftop with small pool. Staff except a few were apathetic about our staying there. Breakfast was so basic with watered down coffee and juice and no black tea and cheap herbal teas. Desayuno señora was muy simpático y accommodating. Guys helpful with room and luggage needs. Would try other places next time but their location was pretty good. "

"Property is very nice, clean and staff especially Andres was extremely helpful and friendly! We stayed in room #7 it had a skylight so we got some daylight in the room during the day and wasn’t so dark. The showers ceiling was peeling off & was turning moldy, it had no ventilation only a small window for which couldn’t be opened much because of privacy (room was next to the reception area). Room was stuffy had no windows except for the one in the bathroom, we kept the fan on for most of the time. When booked we overlooked that the property did NOT have AC, luckily it didn’t get too hot however it did rain making it very humid. Good location 3 minute walk to El Mirador and Bus stop was across the street paid 10 pesos to El Centro a 5 minute drive. "

"Everything perfect!"

"The property was very clean, and the staff is great. Air conditioning was not very cold. If you are not physically capable, I would not recommend this hotel because it is a challenge to walk to the hotel and most importantly your room. But do not let this sway you from the AMAZING view you get of the city! This hotel was beautiful and peaceful. It’s so nice having very few visitors at a time. I loved our stay here, and will definitely come again."