El Ingenio Holidays

Air con doesn't work proper staff unfriendly and back home with scabies as sofa/beds are not desinfected proper after previous guests

Gym is fab Staff are lovely and helpful Would highly recommend We had a fab holiday here Great and safe location

M

Open app Your location  Learn more about legal disclosure regarding public reviews on Google Maps Bohemia Suites & Spa Av. Estados Unidos, 28, 35100 San Bartolomé de Tirajana, Las Palmas, Spain Hotel Daniel K 5675 points  2 days ago We had high hopes for this hotel, we recently had a 2 week visit, which at first on arrival seemed like a nice place to be. Unfortunately for us we had some bad experiences which left a bitter taste in our mouth. 1. The room itself looks good, but in close inspection was lacking in maintenance, kitchen drawers that refused to stay shut, lights in wardrobe faulty/flickering, shower cubicle is dangerously slippery with no matt. A touch pad for lights and AC that you need a degree in science to work out. We also found a Kamagra gel packet that was under our vanity until, it was there on 1st day and still 2 weeks later, says a lot for the cleaning team. 2. Poolside food is very over priced, we ordered 2x smashed burgers, I informed the staff we were in the Sanctuary at time of ordering, 1 hour later they found us and gave us the luke warm food, I complained about this and returned the food, to which it had been served back to us after being reheated. 3. We did have a lovely meal in 360 restaurant which we would definitely recommend, but this was soon spoiled by the extortionate price we were charged for 2x Rum & Cokes at €36. 4. Another issue they have here is there are not enough poolside beds in the sun for the number of guests, on a