El Ingenio Holidays

Excellent hotel and wonderful staff. The buffet food was the best of anywhere I’ve stayed before, but they could do with some more toasting machines at breakfast !….the only small criticism is the towels need replacing and the food at the pool bar was mediocre. Location is excellent for bus station and all amenities, bars and restaurants and the sand dunes !

The room was spotlessly clean. The staff were friendly and professional. The location is perfect, and the food is good. Overall, the hotel is extremely clean and well maintained. We had a lovely stay.

If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing

This is an expensive option for a hotel with average rooms. Being kept waiting at reception on every occasion for €400 a night is also not great. The range of buffet food is exceptional and the staff are generally very pleasant and helpful. But the experience was somewhat spoiled by being thrown out of the room by the cleaner on the dot of checkout who despite not knocking and being asked to leave continued to empty bins and strip beds while we collected our things.