Family Room, 1 Bedroom, Mountain View, Mountainside | Breakfast area

Reviews of Ella Dream Catcher Resort

3.5 out of 5
Ella Dream Catcher Resort
Kithalella Railway Station Road, Ella, Uva Province

Reviews

9.6

Exceptional

Rating 10 - Excellent. 20 out of 24 reviews" "
Rating 8 - Good. 2 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dinesh

Travelled with family and small children
Liked: Cleanliness, staff & service
We spent 3 nights there with my family of 5 in two rooms. We found the location difficult to find on the evening we arrived as it was dark and raining. When we arrived we were met by the owner and his staff who helped us with the bags to the room. Given the location we were met by lots of bugs near the room entrance as the hallway lights were on. The owner was helpful and quickly sprayed bug repellant. The room itself was basic but super clean. We were surprised there wasn’t any air conditioning but that’s our fault for not reading the description before booking. The beds had mosquito nets just in case you had the occasional fly or insect and the fan in the room kept us reasonably cool. The views from the room were beautiful and the good thing is the trail to Ella rock runs past the property. We woke up to the sound of the train horns every morning and jumped out of bed to view it. The owner aimed to cater for our vegan breakfast needs but on occasion we found the toast was undercooked, or the Sri Lankan meals which are externally catered hadn’t cooked the meals to the standard of other Sri Lankan meals I’ve eaten. The breakfast is usually heated onsite and when it’s arrived the curry’s have been a little cold so we’ve had to send it back. After mentioning to the owner they’ve responded and aimed to please. Apart from that for the price, location cleanliness you can’t go wrong.
Stayed 2 nights in Apr 2024

10/10 Excellent

Saaliya, Fulham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My brother, a Monk, my wife and I stayed here. The staff were so friendly and kind. Luckily, it is away from the coaches of tourists and is quiet and calm. The views are amazing.When we return to Ella we will stay here. No hesitation in recommending it.
Stayed 1 night in Mar 2024
Response from Venura on 15 Mar 2024
Hi sir madam Thank you very much for being at our hotel and the best review you wrote . your valued feedback will help us to improve our standard .i wish happy and bright future for all of you....stay safethanks ....see you again ...

8/10 Good

Dayani, Uxbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and view
Stayed 4 nights in Feb 2024

6/10 Okay

chandrika

Stayed 1 night in Jan 2024

10/10 Excellent

Sue

Stayed 2 nights in Jan 2024

10/10 Excellent

Linn

Stayed 1 night in Dec 2023
Response from Venura on 28 Jan 2024
Hi sir madamThank you very much for being at our hotel and the best review you wrote . your valued feedback will help us to improve our standard .i wish happy and bright future for both of you....stay safethanks ....see you again ...

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt pampered!
From the moment I arrived, the owner made me feel right at home. The room has an amazing view from the balcony and the four poster bed has a mosquito netting to keep unwanted bugs at bay. Breakfast is included and it is AMAZING!! Little things added to my happiness such as delivering food to my room and picking me up from town and driving me back. The owner also drove me 6 hours to the airport for a super cheap price. I definitely recommend this hotel completely - you get so much out of the price and they make you feel so special. Thank you!!
Stayed 2 nights in Dec 2023
Response from Venura on 2 Jan 2024
Hi madamThank you very much for being at our hotel and the best review you wrote . your valued feedback will help us to improve our standard .i wish happy and bright future for you....stay safethanks ....see you again ...

10/10 Excellent

Shanshan

Stayed 1 night in Oct 2023
Response from venura on 4 Nov 2023
thank you very much for being at our hotel and the best review you wrote. your valued feedback will help us to improve our standard i wish happy and bright future for all of you stay safe . thanks .... see you again

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
Good breakfast Friendly staff and Tuk-Tuk driver
Stayed 1 night in Sep 2023
Response from venura on 28 Sept 2023
thank you very much for both of you

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our very comfortable room had the most amazing view. We were very well cared for and had a wonderful breakfast during our stay.
Response from Venura on 23 Sept 2023
Hi sir madamThank you very much for being at our hotel and the best review you wrote . your valued feedback will help us to improve our standard .i wish happy and bright future for both of you....stay safethanks ....see you again ...

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money , very clean great breakfast
Stayed 1 night in Aug 2023
Response from Venura on 30 Aug 2023
Hi sir madamThank you very much for being at our hotel and the best review you wrote . your valued feedback will help us to improve our standard .i wish happy and bright future for both of you....stay safethanks ....see you again ...

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
The owner of the place was extremely helpful and polite. He even went out of his way to guide us how to get to the resort late at night. The room was sufficient and very clean. The elephant towel fold is an added extra. I’ll definitely would recommend and stay here again.
Stayed 2 nights in May 2023
Response from Venura on 15 May 2023
Hi sir Thank you very much for being at our hotel and the best review you wrote . your valued feedback will help us to improve our standard .i wish happy and bright future for you....stay safethanks ....see you again ...

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Venura on 8 Aug 2019
Hi sir /madam Thank you very much for being at our place and for the best review you wrote.Your valued feedback will helped us to improve our standard.Thanks again for the taking time to review our place.I wish happy and safe journey for both of you. I hope to see you again.....

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent mountain stay .Made by the location and the excellent service provided by Venure the owner
Stayed 2 nights in Jul 2019
Response from Venu on 27 Jul 2019
Hi sir /madam Thank you very much for being at our place and for the best review you wrote.Your valued feedback will helped us to improve our standard.Thanks again for the taking time to review our place.I wish happy and safe journey for both of you. I hope to see you again.....

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly delightful value
Friendly owner/host provided excellent service and served a huge, tasty homemade breakfast. A short tuck tuck ride from the noise of backpacker town Ella, we found it a welcome relief with a great view surrounded by sounds of nature. Comfortable bed too!
Stayed 1 night in Dec 2018
Response from Venura on 3 Jan 2019
Hi sir and madam Thank you very much for being at our place and for the best review you wrote.Your valued feedback will helped us to improve our standard.Thanks again for the taking time to review our place.I wish happy and safe journey for both of you

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was super helpfull! Great place located in a still and silent area with a great view.
Stayed 2 nights in Jan 2024
Response from Venura on 28 Jan 2024
Hi sir madamThank you very much for being at our hotel and the best review you wrote . your valued feedback will help us to improve our standard .i wish happy and bright future for both of you....stay safethanks ....see you again ...

10/10 Excellent

David Corlay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé, une vue splendide, au calme . Acceuille chaleureux, dîner splendide. Parking facile d’accès Je recommande
Stayed 2 nights in Sep 2023
Response from Venura on 12 Sept 2023
Hi sir madamThank you very much for being at our hotel and the best review you wrote . your valued feedback will help us to improve our standard .i wish happy and bright future for both of you....stay safethanks ....see you again ...

10/10 Excellent

Romain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing for our family (kids 4 and 8)
Amazing stay here !! Perfect experience including the foods (dinner and breakfast) prepared for us, the view surrounding the mountains, the staff so king and gentle. Highly recommended
Stayed 1 night in Aug 2023
Response from Venura on 25 Aug 2023
Hi sir madamThank you very much for being at our hotel and the best review you wrote . your valued feedback will help us to improve our standard .i wish happy and bright future for all of you....stay safethanks ....see you again ...

10/10 Excellent

Kevin Fehmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Amazing Atmosphere and absolut friendly and helpful staff. 100% recommendation!!!
Stayed 2 nights in Apr 2023
Response from venu on 12 May 2023
thanks a lot

10/10 Excellent

Bjarke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Family owned small hotel with absolutely fabolous service. The view was fantastic. They prepared a local dinner for us at a very modest price and when we needed to move onto our next hotel they even arranged a family member to drive us there. Overall very friendly staff and considering the price probably one of if not the best stays i’ve had.
Stayed 1 night in Mar 2019
Response from Venura on 7 Mar 2019
Hi sir /madam Thank you very much for being at our place and for the best review you wrote.Your valued feedback will helped us to improve our standard.Thanks again for the taking time to review our place.I wish happy and safe journey for both of you. I hope to see you again.....

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderar starkt
Vi bodde på detta guest house i 2 nätter. Det är helt otroligt bra service, vacker belägenhet, maten utsökt/frukost. Det var en liten bit ner till Ella men ägaren var så snäll och körde oss ner och hämtade oss. Vi ville betala honom för körningen men han ville inte ta emot pengarna. Han hjälpe oss även med transport till Kandy och från Kandy till Colombo för en billig peng. Den unga killen som jobbar för honom är också otroligt serviceinriktad och trevlig. Dom hjälpte oss med allt under vår vistelse och gjorde allt för att vi skulle få det så bra som möjligt. På detta stället får du otroligt mycket för pengarna.
Stayed 2 nights in Feb 2019
Response from Venura on 8 Feb 2019
sir madam Thank you very much for being at our place and for the best review you wrote.Your valued feedback will helped us to improve our standard.Thanks again for the taking time to review our place.I wish happy and safe journey for both of you. I hope to see you again.....

10/10 Excellent

John-Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underbar vistelse i Ella
Litet och mysigt hotell några kilometer utanför Ella. Ganska nybyggt och i fint skick. Ägaren var supertrevlig och körde oss in till Ella och tillbaka på kvällarna, krävde ingen betalning men självklart så fick han betalt. Mycket vackra vyer från hotellet. Frukosten var riktigt bra, mycket mat fick man :)
Stayed 2 nights in Dec 2018
Response from Venura on 21 Dec 2018
Hi sir and madam Thank you very much for being at our place and for the best review you wrote.Your valued feedback will helped us to improve our standard.Thanks again for the taking time to review our place.I wish happy and safe journey for both of you.

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia
Trata-se de um pequeno hotel, mas 5*. O casal que gere o mesmo são simpáticos e super prestáveis. Recomendo a qualquer pessoa a estadia. Caso volte a Ella, irei para o mesmo hotel, sem duvidas. Pequeno-almoço fantástico e vista deslumbrante.
Stayed 2 nights in Aug 2018
Response from Venura on 13 Aug 2018
Hello sir & madam Thank you very much for being at our place and for the best review you wrote.Your valued feedback will help us to improve our standard.Thanks again for the taking time to the review our place.I wish happy and safe journey for both of you