Jakarta Hotel Guide - Embassy of Austria hotels in Jakarta, Indonesia.

"Outstanding customer service. From the moment you arrive you experience VIP levels of service (even if you’re not!) The number of staff members who called me by name was impressive! Upgraded room was very appreciated. Neha one of the concierges was super helpful and was more than helpful and accommodating. My brother and I especially appreciated the farewell card she left for us. We will surely stay at the Mandarin again the next time we are in Jakarta."

"BUT the pillow is not comfortable, everything else is superb "

"Excellent hotel—we absolutely loved the style and atmosphere. The service was outstanding across the board, from the front desk to the restaurant and bar staff. The rooftop bar was a real highlight, with stunning views and a great vibe. We also enjoyed an amazing massage during our stay. The gym was on the smaller side but perfectly sufficient for a workout. Our room (508) was spacious, well designed, and came with great amenities. The breakfast buffet was relatively small but offered enough variety, and we really appreciated the option to order additional items from the à la carte menu. The restaurant’s à la carte dining was excellent as well. The hotel is also fairly well located, making it easy to get around. A special mention goes to the team for making my birthday extra special—they surprised me with a cake and even wrote a lovely message on the bathroom mirror, which was such a thoughtful touch. Overall, a fantastic stay. We would absolutely return and hope to be back again soon."

"Modern, clean, very professional and friendly staff, decent size room, stable shower temperature, nice view, next to a mall with good food and coffee options"

"Free laundry which is a plus. Room was very clean and breakfast was great. "

"This was money well spent. I will be back "

"Staff were very friendly and accommodating. Breakfast had variety and enough to eat. Excellent location with near by shops and restaurants. Perfect for few days in Jakarta. "

"Good location. Clean room and good service. Entry to the room was a little confusing but once we learned the basics, we did ok."

"Outstanding "