Ercolano Holidays

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

Beautiful vistas and nice hotel. Having the shuttle was convenient for getting into town and it was nice to have a quiet place to return to. The breakfast was nice, though we felt the food otherwise was just ok. Unfortunately on the first night got sick we believe from bad sea urchin pasta. I would stay again and just plan to eat meals out besides for breakfast, as we would normally anyway, but after being so tired from traveling, hoped to have better food options on site. The pool was very nice, the jacuzzi was warm but not hot and they both close at 7, having the option to swim at night would have been nice.

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!