Essener Hof Sure Hotel Collection by Best Western offers comfort in central Essen. Guests enjoy the on-site mall for shopping, in-room WiFi, and facilities like the bar and gym. The staff is consistently praised for their helpfulness.
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 per cent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 21 per person
Nearby parking fee: EUR 12.5 per night(722 ft away; open 24 hours)
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Frequently asked questions
Is Essener Hof Sure Hotel Collection by Best Western pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Essener Hof Sure Hotel Collection by Best Western?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at Essener Hof Sure Hotel Collection by Best Western on 14 Jun 2026 start from €67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Essener Hof Sure Hotel Collection by Best Western?
Limited spots are available.
What time is check-in at Essener Hof Sure Hotel Collection by Best Western?
Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Essener Hof Sure Hotel Collection by Best Western?
Checkout is at 11 AM.
Where is Essener Hof Sure Hotel Collection by Best Western located?
Located in Stadtkern, this hotel is within a 10-minute walk of Philharmonie Essen, Old Synagogue and Aalto-Musiktheater. Colosseum Theater and Folkwang Museum are also within 1 mi (2 km). Essen Central Station is only a 2-minute walk and Hirschlandplatz U-Bahn is 5 minutes.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Perfect stay for a couple of nights. Room was clean and bed was comfortable. A bar, also serving meals, was nice. Breakfast was to my liking. Best of all was the location, just a few minutes walk from the trainstation and U-bahn.
Had a wonderful day trip with my son. The location was perfect from the central train station and the shops. Breakfast was good and had the Gym for myself
Beautiful building at great location. My single room had a very decent sized twin bed. Although the hotel is next to the train station, I heard no noise at any moment of my stay. The gym room is basic, but it offers alternatives for a total body workout.
Nice hotel good location for trains but knocking one star of as my room was not serviced at all 8n the 3 days that i stayed and my sink had a huge crack in it
This is a wonderful hotel. Check in was quick, smooth and professional with a polite and friendly member of staff who showed us to our room personally. We stayed in one of the apartments which the hotel offers which was modern and spacious with a very luxurious feel about it. The beds were extremely comfy and the whole apartment was very well equipped. The hotel is extremely well positioned as it is conveniently close to the main train station and also very close to the central shopping area too. We really wish we could’ve stayed longer as this was the best hotel we stayed in during our Germany tour.
Ruth
Stayed 1 night in Aug 2023
Verified
8/10 Good
Paul
20 Jul 2024
Liked: Cleanliness, staff & service, amenities
Hotel Essener Hof is very close to the Essen rail station. It has historic charm, with some drawbacks. Many rooms have no air conditioning - you must make a special request for an air-conditioned room, after booking on a third party site. Many rooms are on hallways that have steps to climb from the lift. Staff are friendly and helpful. The bar and restaurant are closed; breakfast is a buffet with many traditional German food choices.
Check in was terrible. I wandered around in the rain for a while before finding the reception area. Our key was there with a note, but because the note was in German I didn't use Google translate on it till we found our room. Turns out the note could have saved us from wandering through different buildings looking for our room.
Now that we're settled, the room is adequate. It is clean and well maintained. We'll be here for 4 nights. Too bad we didn't get a hotel with a kettle so I could make coffee and with a little more space.
Verified traveller
Stayed 1 night in May 2024
Verified
6/10 Okay
MARK
11 Feb 2024
Liked: Room comfort
Nice hotel with a couple of problems
A nice hotel in a quiet corner of central Essen, very handy for the train station and central shopping areas. The room was large and comfortable and the staff were friendly and helpful. There was a problem with a leaking extractor fan in the bathroom and no way to fix it over the weekend but they did provide a bucket when I asked as the floor was very wet. The high tech shower completely defeated me. They had left the full maintenance manual in the hotel room for guests to peruse (and who doesn’t love a maintenance manual when on holiday) but I still overlooked the essential switch on the sink that was needed to activate the shower (silly of me not to guess but there was no obvious sign). A pity also that nobody pointed out that only one of the two lifts gets to the fifth floor. Overall: a nice and clean hotel that just needs to up its game a little.