Estate Hansen Bay Hotel Guide - Hotels with Pool in Estate Hansen Bay, St. John

"The staff was wonderful! Very friendly and helpful. The rooms are dated, but the beds comfortable. The showers lack water pressure and our room's shower did not have hot water. The staff allowed us to use another room to shower in "

"We had a leak in our bathroom ceiling and had to move to another unit second day of stay. Called in the morning to report leak. No one told us we had to move to another unit till 3 pm in the afternoon while we were getting ready to go to St. John for dinner reservations. We had to move all of our stuff at 9:30 at night along with all the groceries we Chad just purchased. Very inconvenient. The attendant helping hardly lifted a finger to help. No compensation for this inconvenience. Told the general manager was not available to speak with us on a Monday when we checked out. In my opinion they should have been ready to compensate us upon checkout. Instead attendant gave a fake name and asked us to email about our inconvenience of changing rooms. "

"great rooms, lovely property and amenities "

"Beautiful resort in superb condition. Staff helpful and friendly. Oceanfront room, instant transportation for any destination. Food is pricey "

"Pools are beautiful, rooms are looking a bit dated. Staff lacks in customer service mentality."

"Very Basic"

"A moldy shower head and slow shower drain, but otherwise a safe, comfortable, quiet and clean place to stay."

"The hotel is known for its views which are wonderful. However, the room was clean, but television was hard to work, sink had no drain catch, and no surface areas in the bathroom to place items. Would have appreciated a coffee pot because no coffee available until 8 AM. "

"Quiet and comfortable. Very close to Megan's Bay"