Estate Parcel of Gift and Regenback Hotel Guide - Hotels with Pool in Estate Parcel of Gift and Regenback, St. John

"Terrible & rude staff that would walk right past you and not acknowledge you at all. Not to mention, they add an automatic 18% gratuity to all drinks and meals, which we wouldn’t mind paying if the staff was friendly or prompt. The A/C did not work correctly and made e terrible noise all night long. "

"Almost a 5 star. Great beach, bar, restaurant all right in front of you. Had a great room building 4, with a walk to everything. Red Hook ferry to st John's a short drive. And set cab fees on the island. FYI, st Thomas airport is a nightmare. "

"Expedia advertised it falsely by stating there was a white Sandy beach and there was not a Sandy beach but 20 minutes away false advertisement. Overpriced. Poor restaurant, food, limited selection, and overpriced."

"The ocean was visible from most areas.ofnthe resort. Food was fresh, rooms excellent - cleanand roomy. "

"Staff was very friendly and helpful. The hilltop bar is very laid-back and relaxing. The other pool has things going on all day to keep you entertained. There isn't that much of an option for eating on property. The restaurant food isn't good. And the coffee shop a bit overpriced. The location is great for getting to Redhook and catching the ferry to St John. "

"Honestly the room was very underwhelming. It was beaten up like it had seen heavy use for many years- a couple of the doors didn’t close right, and most importantly, the AC couldn’t keep up and the shower pressure was horrible. "

"Great staff and complimentary breakfast "

"I was assigned to Room 333. However, when I returned to that room in the evening I found the pillow and curtain full of bugs. I tried calling the contact number above the reception desk, and got voicemail, and left a message. I did not receive any call back. I had to stay in my friend's room because mine was unusable. I reported this issue at breakfast on Feb 21, and the person there said that this was a known issue because the room was next to the vines. In other words: they knew the room had bugs and they still knowingly put me in it."

"Stay at this property for a week and would not recommend to anybody. Day 2 my partner and I experience a bug infestation. Our whole week stay we didn’t have any tv to watch. No restaurant on the premises like they claim they have. Soda machine down. Light switch controls all the electricity tv outlets etc. No hot water. Doors coming off hinges. Was not a very pleasant stay for my partner and I. "