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Reviews of Macdonald Villacana Club Resort

3 out of 5
Macdonald Villacana Club Resort
Carretera de Cadiz Km.166, Estepona, Malaga

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 124 reviews" "
Rating 8 - Good. 44 out of 124 reviews" "
Rating 6 - Okay. 6 out of 124 reviews" "
Rating 4 - Poor. 4 out of 124 reviews" "
Rating 2 - Terrible. 4 out of 124 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great restaurants around the area, reception were fantastic and the weather for January was amazing
Stayed 3 nights in Jan 2024

10/10 Excellent

Tony, Sylvan Lake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the best resort we have ever stayed at. As soon as we walked in to our 1 bedroom suite we felt at home. It had all the necessities we required for our 5 day stay. I would recommend to any couple looking for a quiet beach resort.
Stayed 5 nights in Feb 2024

8/10 Good

annette

Great Stay,would Return
Stayed 4 nights in Sep 2023
Response from VC_Reception on 7 Oct 2023
Dear Annette,Thanks so much for your feedback. We look forward to your next visit.

10/10 Excellent

Tamsin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for a golf competition. We took a room with a balcony and the outside space was amazing. The unit was clean, beds comfortable, location just where we needed it.
Stayed 4 nights in Sep 2023
Response from VC_Reception on 7 Oct 2023
Thank you for choosing to stay with us during your golf competition, and for taking the time to leave this wonderful review! We're thrilled that you enjoyed your stay with us and that our location suited your needs. Should you plan any future trips to the area, please don't hesitate to contact us. We'd love to welcome you back for another enjoyable stay.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, room comfort
Amazing, Stay, hidden gem.
Stayed 4 nights in Aug 2023
Response from VC- Reception on 7 Oct 2023
Thank you for your positive review. We are delighted you enjoyed staying with us and look forward to seeing you again very soon.

8/10 Good

Muhsina

Liked: Cleanliness, room comfort
Great stay here
Greay stay with children. Our apartment was right above the shop so it was a good location, the tennis court's and gym and pool were within minutes walk. Apartment was clean and no flies to be seen anywhere! 5 mins walk down to the beach too.
Stayed 5 nights in Aug 2023
Response from VC-Reception on 7 Oct 2023
Thank you for your fantastic review! We're delighted to hear that you had a great stay and that the apartment's location, cleanliness, and proximity to facilities contributed to your enjoyable experience. We hope to welcome you and your family back for another wonderful stay in the future.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, room comfort
Lovely hotel
Lovely hotel. Friendly staff. Clean and tidy facilities. Good central location.
Stayed 7 nights in Jul 2023

10/10 Excellent

Rafat

Travelled with family
Liked: Cleanliness
the location is amazing, checking in after 1am was a little difficult, Furnitures need updated, very spacious apartment, staff are really nice, will be back.
Stayed 3 nights in Jun 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Preferred to a hotel. Your own serviced living area with all amenities
Stayed 10 nights in May 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, room comfort
Really easy checking in. Excellent location with a car, great facilities. Very clean room with everything you need. Second time to stay here, definitely recommend.
Stayed 4 nights in Mar 2023

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Dec 2022
Response from VC_Reception on 8 Feb 2023
Thank you for your very positive review. We look forward to your next visit.

8/10 Good

Diane

Liked: Cleanliness
Unfortunately inconsiderate arrivals very noisy in early hours!
Stayed 11 nights in Sep 2022

10/10 Excellent

Haissam

Travelled with family
Liked: Cleanliness, room comfort
Fabulous family vacation
We stayed 2 weeks at McDonald Villacana resort in July 2022. The resort is conveniently located in Costa de Sol between Marbella and Estepona. The resort is extremly beautiful near the beach. It includes all needed amenities (pools, bar, restaurants, convenience store, gym...). We occupied 3 bedrooms 2 bathrooms unit built in Andalusian style with beautiful terrace. The unit is very up-to-date and includes all needed amenities. Add to that, beautiful weather and great food. Highly recommend
Stayed 14 nights in Jun 2022

10/10 Excellent

Richard

Stayed 6 nights in Apr 2022

10/10 Excellent

Daniel

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We come back to Villacana year after year. The flowers are stunning, the properties are perfect and not one tiny spec of dust in the place. The beach is fab, a handfull of places to eat on site, great food. location is close to shops, bus route, hospital and more. See you next year Villacana!!
Stayed 7 nights in Oct 2021

2/10 Terrible

David

Stayed 8 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, very helpful. The hotel and grounds were clean and tidy. The pool area was immaculate.
Stayed 7 nights in Aug 2019
Response from Alana on 9 Oct 2019
Thank you for your lovely comments - We look forward to seeing you again at our resort in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent an enjoyable week here. Nice outdoor space with apartment. Good good in restaurant and waiter English guy brilliant. Nice pool and near beach. Perhaps a little further from Estepona than would have liked
Stayed 7 nights in Jun 2019

10/10 Excellent

C, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Close to several restaurants and supermarket. Will definitely visit again.
Stayed 5 nights in Feb 2019
Response from Kelly on 22 Mar 2019
Thank you for your review. We hope to welcome you back to our Resort soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent complex of apartments, highly recommended.
Stayed 9 nights in Feb 2019
Response from Kelly on 22 Mar 2019
Thank you for your review. We hope to welcome you back to our Resort soon!

8/10 Good

Ranjit, London

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a few days. Apartment was spacious and had everything we required for a few nights stay. Reception staff were very welcoming and pleasant. Beach was within walking distance. Great facilities locally but I would recommended you have a car so you can get around and explore more easily.
Stayed 7 nights in Dec 2018

10/10 Excellent

P J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Superb for young children. Safe and impeccably clean.
Stayed 14 nights in Jul 2018
Response from Resort Team on 19 Sept 2018
Thank you for staying with us, we appreciate your comments

10/10 Excellent

Jamma, Isle of Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and lovely onsite restaurants to select from
Stayed 6 nights in May 2018

8/10 Good

C, London

Liked: Property conditions & facilities, room comfort
Nice hotel but there are a handful of awful rooms
I had a marvellous break once they moved me to a decent room. The hotel rooms in the same annex as reception are dated and noisy (next to the main road). The main hotel complex had beautifully appointed and quiet rooms. Shame I had an awful first couple of nights though.
Stayed 5 nights in Sep 2017

10/10 Excellent

Claire, York uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment complex
Picturesque, very clean, well presented. Peaceful surroundings. Need a car unless happy to stay at pools or beach.
Stayed 4 nights in Sep 2017

10/10 Excellent

Ross, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Lovely place - really clean. Hard beds - wonderful apartment. Nice pool bar - not enough events in the evening. Easy parking. Good range of events - you can choose to be involved or hide away and get on with relaxing. Would stay again.
Stayed 15 nights in Aug 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Really lovely big spacious and spotless clean had apartment it everything you need for a family holiday. Staff very friendly and always ready to help.
Stayed 7 nights in Aug 2017
Thank you for your feedback, we appreciate your comments

8/10 Good

claudia, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, family friendly place.
The buildings and accommodation are very well kept. Staff are friendly and everyone seems to know each other. Very family friendly and safe. The restaurants in and around the area are good. Gregarios, the pool bar/restaurant and the beach restaurant were all excellent. The 90 miles pub/restaurant had lovely food but the service was VERY slow. You can put towels down around 8.30am to get a good position by the pool in the middle but pay for sun beds at the beach pool. Worth a trip to Torrellominos water park, had a good day there, although a bit pricey. We had a roof terrace in a 2 bed apartment which was difficult to access if you had young children but ok for teenagers.
Stayed 10 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
OK but not good enough
The resort was not easy to find however once there parking was ample and check in was easy. There are a number of charming period apartments on site but we had one above reception which was bland, without a balcony, by the main busy A7 road and lacking basic equipment like a bin! The site is small with little choice in restaurants (unlike sister Dona Lola - which is fab). The restaurant by the pool is underused and the staff overcharged us one night, by 20E. There is only one other restaurant close by which wasn't great. The pool is small but at least you're allowed to use floats in it. The onsite clubs are run well and varied, considering the lack of amenities and local facilities. The whole area seems a little run-down compared to other parts of the Costa, so a car is essential. Dona Lola for us next year!
Stayed 10 nights in Jul 2017

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous
fabulous place lovely apartment with private patio definitely go again

10/10 Excellent

CHARLES PEATE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a place to return to
It was just what we wanted, good service nice staff good food and great restaurants in the area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top selfcatering resort
Our favourite self catering resort in the area. Clean, spacious rooms and very friendly staff. We were upgraded to a bigger apartment which made the stay all the more enjoyable. Check in and check out handled very well. Ample and secure parking on site. The grounds are immaculately kept.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

intrepidalmost, harrogate

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel. Be careful about electricity costs.
Try to get rooms closer to pool rather than by reception and the main road. Nice feel and pool safe for kids. Close to beach and good local restaurant (the butcher). Would prefer this to the expensive Iberostar down the beach (& we are Iberostar club members). We were charged £50ish for 6 days electricity rather than £25 as advertised by Expedia. Have been chasing MacDonalds for a refund since August...Not good enough service.

8/10 Good

Christine, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel close to the beach.
Arrival experience wasn't great as there were two children lady using the main t.v in the reception waiting area to play on their playstation. The children were screaming at each other and the poor Spanish lady on Reception couldn't communicate. The children's mother was actually in charge of the Reception and couldn't get them to be quiet and when she did try it made no effect. This resulted in us having to return the following day to receive our instructions.- not a good first impression !! Wonderful holiday, excellent resort with great facilities and close to amenities. Staff were lovelyand the complex was always tidy and clean. The only one criticism of the hotel apartment was that the walls are far too thin. You can hear everything , from tables moving, drawers opening, even someone on the toilet. this sadly results in lack of sleep which is not what a holiday is for.

10/10 Excellent

James, Rochdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a great time at the Macdonald Villacana club, we were in apartment 234 which is one bed with a pull out sofa bed; this worked well for us as our kids (7,4) loved going on the sofa bed where they could watch tv whilst in bed (a real treat as no to in their bedrooms at home). Apartment spacious and everything which you'll need. We enjoyed going to the smaller of the two pools as this seemed to be less crowded and superior sun beds/umbrellas. The property is beautifully maintained and my only complaint could be I couldn't find the outside bins but that's testament to how well the property is set up Will definitely be checking availability for next year.

8/10 Good

aims, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family place to stay
Next to the beach with a large pool and lots of greenery to sunbathe on. Great restaurants to eat out in at night and a local supermarket for all your needs. Very clean rooms and landscaped gardens. Only downside is you have to pay for sunbeds every day which wasn't expected and we had to pay for Air con and was told it would be by the meter reading when actually it was just 5 euros a day and if we had known that we would have used more electricity rather than being careful.

8/10 Good

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful family holiday in Villacana
We were really impressed with the hotel and our appartment/villa was very well-positioned close to the beach. The beach is large and not too busy, the area overall is very nice and not over-built,very peaceful for a family holiday. We had a car and found it useful to travel in the area. We recommend a visit to Ronda,Casares,Marbella of course and Puerto Banus. The only one criticism we have about the hotel is the extra charge for electricity to be paid on departure.

10/10 Excellent

Jen, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much more than 3 star..
We booked this resort as a last minute fix for our summer holiday following our original accommodation being cancelled only one week before we were booked to fly to Malaga. We were so glad!!! the location was perfect and resort and accommodation were second to none. Our 2 bedroom duplex was located with direct access onto the beach and with one of the 4 pools right outside our patio area which was ideal for our 3 children. With the exception of one of the on site restaurants the food and the service was superb and we felt perfectly safe letting the children walk themselves to the main pool area for ice creams and pool tables etc. The accommodation was cleaned, beds made and towels changed 3 times during our 13 night stay, there was wifi available at an extra cost but with 3 teenagers this is essential nowadays. We were offered an extension on our last day as we flew out in the evening which also made a huge difference. I really do have nothing negative to say about our stay and would not hesitate to recommend to anyone I know who wishes to stay in the San Pedro/Marbella area.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Macdonald Villicana was just OK
Macdonald Villicana has a friendly laid back feel to it and the staff are very willing to assist where they can. The kids club is good with plenty of activities for teenagers with the pool volleyball being very popular and fun to watch. Whilst sun bed numbers appeared to be lower than you might expect we were always able to find something so it's deceiving. The room however was very disappointing as we felt detached from the facilities being only 1 of 3 rooms at the reception building a fair distance from restaurant and pools and the decor was very outdated. We had a separate balcony up a flight of stairs detached from the room which was no use for us as a balcony is useful for quick in and out and didn't want to have to trail kids with us each time so wasn't used and in addition the traffic noise levels ruined any peace you would expect. The furniture required moving around each night time to get the bed in the living area down. We requested a room change but were told there were no other rooms. The rest of the accommodation appeared to be more fit for purpose in terms of location and helping you to be more a part of the village. It was a decent hotel if you were fortunate to avoid a reception based room and the self catering room facilities were of a very good standard with condements, washing up liquid, dishwasher tabs etc.

8/10 Good

Thomas, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a very nice resort, but as a solo traveler, I would say it was definitely more appropriate to a family. Lots of people there with young kids, and much farther out of Marbella city center than I thought it would be. That said, nice beach and very relaxing environs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were upgraded from a single room apartment to a two bed apartment. The apartment and appliances were all clean. Facilities at the venue are very good and on the beach front

10/10 Excellent

Abu, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good location, good size two bedroom apartment, clean, well equipped from salt and pepper to beach parasols. Mature gardens with three swimming pools, sauna, steam room, tennis court and a gym.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent self-catering resort
We come to Villacana Club several times a year because it is one of the best self-catering resorts on Costa del Sol. Very clean rooms, superb staff ,excellent facilities and free secure parking

10/10 Excellent

Craig, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to all resorts and road acces
Had a great time in the heated pools after a day out sight seeing

8/10 Good

Gina, England

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for chilling
Nicely laid out hotel with attractive gardens. We had an issue with our booking via Expedia which still hasn't been resolved (Expedia's fault not the hotel) which has led to us being double charged. WIthout the double charge it would be an excellent value for money hotel! Plenty of eating options within 20 minutes walking distance. Staff very friendly and helpful.

10/10 Excellent

Geoff, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family holiday
Lovely family holiday. Staff were excellent and thoroughly enjoyed our stay. Villacana is not close to a busy town but there are plenty of restaurants nearby and on site. Estepona is 10 mins in car or bus and is a great place.

2/10 Terrible

RICHARD, Invermere, CANADA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special request not honoured
Our special request of ground floor was not provided so the room was not suitable for our friend with disabilities. The room was on the 2nd floor and there was no elevator. I was told the shower would only have a small step to get into the shower. The shower was in a bathtub which would require a step of over 12 inches which would not be possible for our friend. We were unable to stay at the unit for which we had prepaid.