Fallston Hotels

"Room was clean, breakfast was very simple but good. The staff was great."

"My husband and I unknowingly booked the same room for his trip for the same night. Hotels.com refused to cancel one of the bookings and billed us for two nights in total for one stay. "

"Nasty with a capital 'N'. The property looks like it had a recent renovation but the room and common areas, elevator, etc were so dirty and smelled terrible. The floor in our room was sticky, walls had streaks of grime running down them, bad smell. It looked like it hadn't been cleaned in quite a while. Elevator was dirty, grimy. The access door on the side of the building was broken so it was open and unlocked. Would not stay there again, not even for a night passing through. Many other hotels nearby that are similar in price and much cleaner."

"Pet friendly"

"好"

"Staff was friendly and helpful checking and out"

"Exceptionally clean! All public areas and rooms were spotless. Kudos to the housekeeping staff! ALL staff were very helpful, gladly providing anything we asked for and offering great restaurant suggestion in nearby Dallas NC that could easily accommodate our 6 adults and 2 high chair babies. The staff here must be well trained and well managed: they were all very friendly and seemed to genuinely like their jobs. THAT really makes for a good customer experience!"

"Our stay had several issues. We arrived around 4:30 AM and there was no one at the front desk. We waited about 15 minutes, and although there is a sign to call for assistance, we tried calling 3–4 times with no answer before someone finally showed up. When staff did arrive, they were not welcoming at all. The room itself was also lacking—there were no doors on the closet and the bathroom did not have any shower gel provided. Another inconvenience is the pool location. It is not inside the main building—you have to exit the hotel and walk through the parking lot to access it, and it was also closed during our stay. Overall, the experience could have been much better with improved service, hospitality, and attention to basic amenities."

"The room was spacious and clean. Breakfast was delicious, and staff was kind and hospitable. "