Felbridge Hotel Guide - Hotels with Pool in Felbridge, East Grinstead

"The room was modern, clean, spacious and well equipped. The staff were endlessly helpful, polite yet friendly and efficient in their tasks. The amenities and parking were just as described. Overall, excellent! The food in the restaurant / bar was exquisite and fairly priced although they could do with updating their allergens list as it was a little vague in places."

"Parking charges are misleading. “Additional charges for parking may be applicable” is very different from not having their own carpark & having to use the public carpark opposite the hotel with charges starting from £10 for overnight & getting ridiculous when you stay longer. Payment is taken by hotel in reception. The room I stayed in faced the road. Large clean room with the strongest water pressure I’ve come across in the UK. But the traffic noise from the road was off the scale. No double glazing, busy road, very close to the roundabout and next to a bikers pub. It was too noisy to follow a phone conversation or watch tv, never mind sleeping. The staff were lovely. "

"The staff was friendly, helpful and overall excellent. Unfortunately, the elevator was not working and it was not repaired throughout our stay of 6 nights! We were on the fifth floor, so we had to make the tedious climb up and down to our room. The hotel did not even offer to compensate us for this inconvenience. It was only after we asked for a complimentary something that they offered one day free breakfast. The water pressure of the toilet in the room was very low, so flushing did not work well. "

"Clean, comfy, has everything you need for a comfortable stay not far from London and surrounding attractions. Check in was easy and it's nice and quiet. Was grateful for the kettle and supplies in the room. Only thing is the TV should have a pull out bracket as the angle was a bit strange for the bed."

"The ladies toilets were not of a good standard, no toilet tissue "

"The grounds are beautiful, the staff are great! We had breakfast which tasted good! The spa was relaxing but there is a bit of wear and tear in places. Overall it was a lovely night away - one thing to highlight: the bed and pillows are very soft, we usually sleep on a firm mattress and have fun pillows so we don’t sleep well and woke up a bit achey; but this is very subjective. Also the hairdryer in the room was really weak so being your own if visiting or use the ones in the spa’s changing room. "