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Alexander House And Utopia Spa

Photo gallery for Alexander House And Utopia Spa

Primary image
Indoor spa tub
Indoor pool
Indoor pool
Terrace/patio

Overview of Alexander House And Utopia Spa

Alexander House And Utopia Spa

5.0 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Turners Hill, East Grinstead, England, RH10 4QD

Explore the area

  • Popular LocationTulley's Farm3 min drive
  • Popular LocationStone Farm Rocks9 min drive
  • Popular LocationSt. Margaret's Church11 min drive
  • AirportLondon (LGW-Gatwick)17 min drive

Choose dates to view prices

About this area

East Grinstead

Located in East Grinstead, Alexander House And Utopia Spa is in the historical district and near the airport. Worth Way Country Park and Forest Way Country Park reflect the area's natural beauty and area attractions include Tulley's Farm and Standen. Wakehurst Place and K2 Crawley Leisure Center are also worth visiting. Spend some time exploring the area's activities, including golf lessons and golfing.
Visit our East Grinstead travel guideOpens in a new window
Map

What's nearby

  • Tulley's Farm - 3 min drive
  • Wakehurst Place - 5 min drive
  • Stone Farm Rocks - 9 min drive
  • St. Margaret's Church - 11 min drive
  • Queen Victoria Hospital - 11 min drive

Getting around

  • East Grinstead Station - 5 min drive
  • Gatwick Airport (LGW) - 17 min drive

About this property

Alexander House And Utopia Spa

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a sauna.
Alexander House And Utopia Spa offers 58 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This individually furnished accommodation includes desks. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

This East Grinstead hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Utopia Spa has 29 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, Dutch, English, French, German, Hungarian, Italian, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.5 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily: GBP 19.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • AGs 3 Rosette Restaurant
  • Reflections Restaurant

Things to do

  • Aerobics classes
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (500 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Turndown service

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5 star
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Pool
Pool
Business-friendly
Business-friendly
Hotel
Hotel
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 50
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30.00 per pet, per night
Welcoming dogs only
1 per room (up to 22 lbs/10 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.00 per night.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: GBP 19.50 per person (approximately)
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 30.00 per pet, per night
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.00 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 184 out of 330 reviews
5 - Excellent 56%
Rating 4 - Good. 75 out of 330 reviews
4 - Good 23%
Rating 3 - Okay. 30 out of 330 reviews
3 - Okay 9%
Rating 2 - Poor. 27 out of 330 reviews
2 - Poor 8%
Rating 1 - Terrible. 14 out of 330 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but no AirCon.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really beautiful‘s day. Interesting to note that the spa is not included anymore if you book via Expedia it’s additional £20 a person per night. We also walk to a local pub rather than eat in the hotel as we meeting in the hotel before we wanted to try something different. It was only a mile to walk up the road to a local pub. The spa an outside is a lovely addition to this hotel the rooms are clean small but very functional. This is a go to local spa hotel for us
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Eventhough we paid for late check out, cleaners were making lot of noise in morning. The hotel has 5 star rating however the room had no Modern TV, room was without phone. Spa was ok n bathroom in the room was good
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

5/5 Excellent

Stayed 1 night in May 2022