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Alexander House And Utopia Spa

Photo gallery for Alexander House And Utopia Spa

Front of property
Terrace/patio
Exterior
Garden Suites | Premium bedding, in-room safe, individually furnished, desk
2 restaurants, breakfast, lunch, dinner served; British cuisine

Overview of Alexander House And Utopia Spa

Alexander House And Utopia Spa

5.0 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
Map
Turners Hill, East Grinstead, England, RH10 4QD

Explore the area

  • Popular LocationStone Farm Rocks4 min drive
  • Popular LocationWakehurst Place5 min drive
  • Popular LocationSt. Margaret's Church7 min drive
  • AirportLondon (LGW-Gatwick)17 min drive

Room options

About this area

East Grinstead

Located in East Grinstead, Alexander House And Utopia Spa is in the historical district and near the airport. Chequer Mead Community Arts Centre and Priest House are cultural highlights, and some of the area's activities can be experienced at Effingham Park Golf Course and K2 Crawley Leisure Center. Tulley's Farm and Standen are also worth visiting. Spend some time exploring the area's activities, including golfing and golf lessons.
Visit our East Grinstead travel guideOpens in a new window
Map

What's nearby

  • Stone Farm Rocks - 4 min drive
  • Wakehurst Place - 5 min drive
  • St. Margaret's Church - 7 min drive
  • Queen Victoria Hospital - 7 min drive
  • London England Temple The Church of Jesus Christ of Latter-day Saints - 10 min drive

Getting around

  • East Grinstead Station - 5 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • The Old Mill - 5 min drive
  • The Crown at Turners Hill - 15 min walk
  • Dukes Head - 6 min drive
  • The Intrepid Fox - 7 min drive
  • Star Inn - 6 min drive

About this property

Alexander House And Utopia Spa

5-star luxury hotel in the historical district
At Alexander House And Utopia Spa, you can look forward to a terrace, a garden and dry cleaning/laundry services. Treat yourself to a body treatment, a massage or a body wrap at Utopia Spa, the on-site spa. Enjoy British cuisine and al fresco dining at the two on-site restaurants. Aerobics classes and yoga classes are offered at the gym; other things to do include hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities, such as 3 bars and conference space.
Other perks include:
  • An indoor pool
  • Free self-parking and valet parking, plus extended parking (surcharge)
  • English breakfast (surcharge), free bike hire and an outdoor tennis court
  • An electric car charging station, express check-out and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 58 individually furnished rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guests reviews say good things about the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with digital channels
  • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, Dutch, English, French, German, Hungarian, Italian, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.5 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily: GBP 19.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • AGs 3 Rosette Restaurant
  • Reflections Restaurant

Things to do

  • Aerobics classes
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (500 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 40.00 per pet, per night
Welcoming dogs only
1 per room (up to 44 lb per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.00 per night.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 19.50 per person
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.00 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Frequently asked questions

Does Alexander House And Utopia Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Alexander House And Utopia Spa?

As of 30 May 2023, prices found for a 1-night stay for 2 adults at Alexander House And Utopia Spa on 31 May 2023 start from €253.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alexander House And Utopia Spa pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 44 lb per pet. There's a fee of GBP 40.00 per pet, per night.

How much is parking at Alexander House And Utopia Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Alexander House And Utopia Spa?

Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Alexander House And Utopia Spa?

Checkout is at 11 AM. Late checkout is available for GBP 50 (subject to availability).

Where is Alexander House And Utopia Spa located?

Situated near the airport, this luxury hotel is within 3 miles (5 km) of Worth Way Country Park, Tulley's Farm and Stone Farm Rocks. St. Margaret's Church and Wakehurst Place are also within 3 miles (5 km).

Alexander House And Utopia Spa Reviews

Alexander House And Utopia Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 197 out of 354 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 80 out of 354 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 34 out of 354 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 28 out of 354 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 15 out of 354 reviews" "
" "2 - Terrible 4%

9.0/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the team.
Stayed 1 night in May 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third visit to this property and I was still impressed with the ease of checking in , the friendleness & helpfulness of the Staff. The room was impressive & well worth the price charged.The bath was divine.
Stayed 1 night in Apr 2023

10/10 Excellent

Nursen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa, one of the best I’ve been to would highly recommend it.
Stayed 1 night in Feb 2023

10/10 Excellent

Glyn

Stayed 1 night in Feb 2023

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service
Lots of lovely furnishings and comforts (lovely robes etc). Some more investment in the property required to up the maintenance levels and make the older (and charming) rooms completely successful. I wouldn’t have been disturbed by the air con units outside my room if the windows had been double glazed. Continental breakfast was perfectly acceptable but uninspired.
Stayed 1 night in Feb 2023

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service, amenities
Staff all friendly and helpful so can’t fault them but hotel itself is a bit tired and not the look and feel of a 5 star hotel so prices should reflect this. Room had large stains on the carpet and pillows so won’t be returning any time soon.

10/10 Excellent

Clare

Stayed 1 night in Sep 2022

10/10 Excellent

Joanne

Stayed 1 night in Dec 2022

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The staff were friendly and both the food and the facilities excellent. I booked the Alexander because we had been before and I new it would be a great place to celebrate my Wife's birthday and it was. Thank you all for making her birthday wonderful.
Stayed 2 nights in Dec 2022

10/10 Excellent

Heather

Stayed 1 night in Dec 2022