Skip to main content

Hotel Palazzo dal Borgo

4.0 star property
Travelers find a welcoming home base in this historic city center hotel, where guests can relax with reading materials or get personalized day-planning help.

Choose dates to view prices

Hotel Palazzo dal Borgo sits in downtown's center, offering a cozy library for quiet moments and a bar for evening relaxation. Guests appreciate the in-room WiFi that keeps them connected and the multilingual staff who consistently provide memorable service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is €187
includes taxes & fees
5 Jul - 6 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

You may also like

Exterior

The Market Urban Hotel

Historic Centre of Florence
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
9.4 out of 10, Exceptional, 1,007 reviews
The price is €232
includes taxes & fees
28 Jun - 29 Jun
The Market Urban Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Historic Centre of Florence, a neighbourhood in Florence, Hotel Palazzo dal Borgo is near a metro station. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Torrigiani Garden and Boboli Gardens are also worth visiting. Visit our Florence travel guide
Map
Via Della Scala 6, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella
    Piazza di Santa Maria Novella
    1 min walk - 0.1 km
  • Basilica of Santa Maria Novella
    Basilica of Santa Maria Novella
    3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore
    Cathedral of Santa Maria del Fiore
    8 min walk - 0.7 km
  • Central Market
    Central Market
    8 min walk - 0.7 km
  • Ponte Vecchio
    Ponte Vecchio
    9 min walk - 0.8 km

Getting around

  • Unità Tram Stop
    4 min walk
  • Florence Santa Maria Novella Station
    6 min walk
  • Peretola Airport (FLR)
    10 min drive

Restaurants

  • Ristorante Buca Mario
    3 min walk
  • Osteria Pastella
    1 min walk
  • Osteria e Vinaino Cicalone
    3 min walk
  • The Fiddler's Elbow - Irish Pub
    2 min walk
  • Cafe dei Fossi
    3 min walk

About this property

Hotel Palazzo dal Borgo

Upscale hotel near Cathedral of Santa Maria del Fiore
A short walk from Piazza di Santa Maria Novella and Central Market, Hotel Palazzo dal Borgo provides a garden, a library and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-in, a front desk safe and a 24-hour front desk
  • Free newspapers, wedding services and a living plant wall
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Palazzo dal Borgo have comforts, such as free international calls and air conditioning, in addition to amenities, such as free WiFi and printers.
Extra amenities include:
  • Highchairs, children's books and art supplies
  • Sofa beds, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 24-inch flat-screen TVs with digital channels
  • Eco-friendly cleaning products, childcare services and travel cots

Similar properties

Outdoor spa tub
IQ Hotel Firenze
Historic Centre of Florence
  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
9.6 out of 10, Exceptional, 1,223 reviews
The price is €228
includes taxes & fees
8 Jun - 9 Jun
IQ Hotel Firenze
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (EUR 30 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge

Things to do

  • Books
  • Library

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Lift
  • Low-height counter and sink
  • Tile flooring in public areas
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1480
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Portable fan
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 110 per vehicle (one-way, maximum occupancy 8)
  • Valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Palazzo dal Borgo pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Palazzo dal Borgo?

As of 5 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Palazzo dal Borgo on 5 Jul 2026 start from €187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Palazzo dal Borgo?

Valet parking is available for EUR 30 per day. Limited spots are available.

What time is check-in at Hotel Palazzo dal Borgo?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Palazzo dal Borgo?

Checkout is at 11 AM.

Does Hotel Palazzo dal Borgo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 110 per vehicle applies.

Where is Hotel Palazzo dal Borgo located?

Located in Historic Centre of Florence, this hotel is steps away from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Ponte Vecchio are also within 10 minutes. Unità Tram Stop and Alamanni - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Palazzo dal Borgo Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 288 out of 634 reviews
Rating 8 - Good. 240 out of 634 reviews
Rating 6 - Okay. 71 out of 634 reviews
Rating 4 - Poor. 22 out of 634 reviews
Rating 2 - Terrible. 13 out of 634 reviews

Reviews

Verified

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful rooms, great breakfast in the morning.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that was attentive to our needs. Wonderful breakfast in a beautiful garden location. Just a short walk away from Piazza Santa Maria Novella, great restaurants, train station and the Duomo.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and close to train and tram station Staff was so informative and absolutely so kind
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and breakfast was perfect!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and helpful. Loved the room and location. Would highly recomend!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location. Very good breakfast.
Stayed 2 nights in May 2025
Verified

8/10 Good

janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived later than expected but still had time for a little shopping and delicious meal in the area.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
Excellent hotel with super buffet breakfast. Staff warm and friendly.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's like sleeping in a renascence building

Stay was fantastic in Florence. The location is perfect, but the staff was incredibly friendly and helpful. They think about any detail and will make you feel happy and comfortable all the time. Good people, big hearts. Also, the hotel was incredible!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service
A comfortable option for a family of 4. Very helpful staff. The hotel is a bit dated but still comfortable and very friendly staff. I would recommend this hotel.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical palace! Good place to stay in Firenze. Hotel staff is very kind.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice with super-helpful staff.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel High Recommended

The staff at the hotel where great and very professional and made our stay that much more enjoyable. This charming hotel is in great location, 15 mins for airport and 1 block away from main train station in Florance. The breakfast was excellence and I continue to rave about the service and accommodations they provided me and my family.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best service ever from the staff. Highly recommend the bigger room but the accommodations were very nice and clean. Great location and super convenient from the train station!
Stayed 2 nights in May 2025
Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful in an old Florence style. The outdoor patio was an unexpected delight and breakfast was fabulous. Bathroom ameneties were lacking. No washcloths, no shampoo and no tissues.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, helpful staff and great breakfast. Even got us a reservation at a great restaurant late on a busy Friday night!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days stay with 2 small kids and we had a wonderful time here. all the staff were very kind and helpful. and the room was well maintained.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Convenient to everywhere, transport, shopping, sites, all of it and the staff and service were impeccable. Will definitely return. Highly recommended
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Lori

Great location to the train station, as well as local attractions. The staff were outstanding with offering assistance to buying advance tickets to attractions, finding a tour guide (Paola) and restaurant reservations. Very highly recommended. Caio from 🇨🇦
Stayed 2 nights in May 2025
Verified

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent older hotel with great amenities and a nice breakfast. The staff was very professional and accommodating. Definitely recommend.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Florence!

Reception staff very helpful and welcoming. Best breakfast of our stay … enjoyed it sitting in the garden under an orange tree. Comfortable room and great location for main sites and train station.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been nice or more helpful-they emailed suggestions for things to do in Florence, as well as Venice (our next destination). The hotel is beautiful and in a great location. My only complaint was the small size of the rooms and street noise at night, neither of which are able to be modified.
Stayed 1 night in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I have ever been in. The staff are friendly and helpful. That breakfast is amazing. And the hotel is beautiful. Best is it being in a central location, close to all the sites, restaurants, shops, and main train station and tram line.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice!

The palazzo is in amazing condition and the ambiance is great. The breakfast is definitely recommended.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, central location, comfortable, clean, great air conditioning, delicious breakfast in outdoor garden area, very comfortable beds, large rooms with high ceilings, plenty of room for family of 4. We would definitely recommend and return.
Stayed 2 nights in Jul 2024