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Hotel Universo
3.0 star property

Comfortable hotel, walk to Cathedral of Santa Maria del Fiore

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Universo

Photo gallery for Hotel Universo

Deluxe Room
Superior Double or Twin Room, View | Room amenity
Front of property – evening/night
Bar (on property)
Deluxe Room | Bathroom

Overview of Hotel Universo

Reviews
7.8

Good

Popular amenities

  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services
The price is €168
Price available on 22/4/2024

Explore the area

Map
Piazza Santa Maria Novella, 20, Florence, FI, 50123
  • Popular LocationBasilica of Santa Maria Novella1 min walk
  • Popular LocationPiazza di Santa Maria Novella1 min walk
  • Popular LocationFlorence (ZMS-Santa Maria Novella Train Station)4 min walk
  • Popular LocationPiazza della Repubblica6 min walk
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Room options

View all photos for Superior Double or Twin Room, View

Superior Double or Twin Room, View

Superior Double or Twin Room, View

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 23.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Garden
Antica Dimora Sant'Anna
Free WiFi
Air conditioning
Breakfast available
Housekeeping
9.0 out of 10, Wonderful, (88)
The price is €225
for 1 night
includes taxes & fees
3 May - 4 May
Antica Dimora Sant'Anna

About the area

Florence

Hotel Universo is located in Santa Maria Novella, a neighbourhood in Florence, and is near a train station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Historic Center - Downtown and Pitti Palace. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi.
Visit our Florence travel guideOpens in a new window

What's nearby

  • Basilica of Santa Maria Novella - 1 min walk
  • Piazza di Santa Maria Novella - 1 min walk
  • Cathedral of Santa Maria del Fiore - 7 min walk
  • Uffizi Gallery - 12 min walk
  • Historic Center - Downtown - 5 min drive

Getting around

  • Unità Tram Stop - 1 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Peretola Airport (FLR) - 23 min drive

Restaurants

  • Shake Cafe - 1 min walk
  • Banki Ramen - 1 min walk
  • Fiddler's Elbow - 2 min walk
  • Giglio Rosso - 2 min walk
  • Sabatini - 2 min walk

About this property

Hotel Universo

Hotel near Historic Center - Downtown
A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Hotel Universo provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), express check-out and express check-in
  • A 24-hour front desk, free newspapers and tour/ticket information
  • Multilingual staff, concierge services and a front desk safe
  • Guest reviews give good marks for the helpful staff and location
Room features
All rooms are individually furnished, and feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and baths or showers
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per night)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Universo Florence
Universo Florence
Hotel Universo Hotel
Hotel Universo Florence
Hotel Universo Hotel Florence

Frequently asked questions

Is Hotel Universo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Universo?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Universo on 22 Apr 2024 start from €168.3, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Universo?

Self-parking is available for EUR 35 per night.

What time is check-in at Hotel Universo?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Universo?

Checkout is at noon.

Where is Hotel Universo located?

Located in Santa Maria Novella, this hotel is steps away from Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Central Market are also within 10 minutes. Unità Tram Stop is only a 2-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.

Hotel Universo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 208 out of 702 reviews" "
Rating 8 - Good. 300 out of 702 reviews" "
Rating 6 - Okay. 126 out of 702 reviews" "
Rating 4 - Poor. 39 out of 702 reviews" "
Rating 2 - Terrible. 29 out of 702 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with suggestions for things to do, where to go etc.
Stayed 1 night in Mar 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Close to train, great pizza outside front door. Shower was a bit small if you are 6ft. Outstanding service, cool design.

2/10 Terrible

Eileen Joy

Worst hotel I’ve ever stayed
Mosquitoes lingering the room. Me and my daughter got mosquitoe bites . It’s winter but it’s so warm inside the room. No air conditioning. We cant control the heater
Stayed 3 nights in Dec 2023

8/10 Good

Dina

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very well located in the heart of city center. Room very old but still everything is ok
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Kristy

Stayed 3 nights in Oct 2023

8/10 Good

Mahera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at the Universo Hotel!
Stayed 1 night in Oct 2023

2/10 Terrible

Grayson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Line

Travelled with partner
Liked: Cleanliness, amenities
First room given to us had what looked like mold on the wall under the a/c unit. The plaster was coming off at the touch of a finger. We asked for a room change twice but we told twice that none were available. We could chance staying there bc one of us is asthmatic. We called Expedia and it took a second call from them to give us another room. This room was acceptable and clean. Otherwise their service when checking in was really good. They let us leave our luggage and when we came back all the luggage was in our rooms. The location is the best as it is closed to train station and walkable distance to most major tourist attractions and restaurants!
Stayed 1 night in Oct 2023