Lisbon District Hotel Guide - Fonte Luminosa hotels in Lisbon District, Portugal.

"We were very pleased with the Empire Lisbon, staff & property."

"Great stay, staff was very helpful and professional. Room was very comfortable and clean."

"Great location and very friendly helpful staff. "

"Very nice vibe "

"I booked a 4 night stay. On the first morning the shower door which opened inwards jammed and I was trapped with no means of summoning help. The only thing which stopped me panicking was I had arranged to meet a friend for breakfast. She summoned assistance but as the door had been locked overnight for security they could not open it. The maintenance man took over 1 and a half hours to cut a large hole in the wall next to the lock and cut through metal using an axle grinder before entry. It took him a great deal of strength to push the faulty door inwards. I had been standing naked trapped for over 2 and a half hours. As a senior citizen who often travels solo, I am uncertain as to as to how long rescue would have occurred with no friend to raise an alarm. Possibly 5 days when I did not check out. Rooms were well sound proofed and staff could not have been alerted. It has taken 5 days for the manager of the hotel to communicate with me offering 50% discount which is totally inadequate to the gravity of the situation. It was a frightening experience which should never have happened. Health and Safety rules ignored. No alarm in the shower and no over ride of the locking mechanism. If it had been a medical emergency, I would be dead! It frightens me to think that if travelling alone it could have taken days before I was rescued"

"Loved the Chalet! Wish we could have stayed longer. "

"Room spacious. Matress great. Quiet at night. Shower was spacious. Staff at reception were wonderful. Breakfast had great variety was fresh. Location next to metro and grocery store. "

"Super clean room, very good location, quiet street"

"Staff was always willing to help when needed. Our only incident was an issue with the coffee maker with a pod being stuck in it and we couldn't remove it. We called down and they brought up a replacement coffee maker and took the existing one immediately. The room was extremely clean."