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Hilton Garden Inn Frankfurt City Centre

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Premium bedding, in-room safe, desk, blackout curtains
Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Hilton Garden Inn Frankfurt City Centre

Hilton Garden Inn Frankfurt City Centre

4.0 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Weserstrasse 43, Frankfurt, 60327

Explore the area

  • Popular LocationMaintower7 min walk
  • Popular LocationZeil Shopping District11 min walk
  • Popular LocationRömer14 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)20 min drive

Room options

About this area

Frankfurt

Hilton Garden Inn Frankfurt City Centre is located in Bahnhofsviertel, a neighbourhood in Frankfurt, and is near a metro station. Nizza and Palmengarten reflect the area's natural beauty and area attractions include Senckenberg Museum and Frankfurt Zoological Garden. Titus Thermen and Rhein-Main-Therme are also worth visiting.

What's nearby

  • Deutsche Bank Twin Towers - 6 min walk
  • Maintower - 7 min walk
  • Nizza - 10 min walk
  • Zeil Shopping District - 11 min walk
  • Römer - 14 min walk

Getting around

  • Frankfurt Central Station (tief) - 6 min walk
  • Taunusanlage S-Bahn - 7 min walk
  • Frankfurt Airport (FRA) - 20 min drive

About this property

Hilton Garden Inn Frankfurt City Centre

4-star hotel in the heart of Bahnhofsviertel
Take advantage of a free food/drink shopping service, a terrace and a garden at Hilton Garden Inn Frankfurt City Centre. Be sure to enjoy a meal at The Garden Grill® & Bar, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an area shuttle
  • A lift, multilingual staff and a vending machine
  • A 24-hour front desk, concierge services and luggage storage
  • Guest reviews say good things about the breakfast, helpful staff and location
Room features
All 167 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and separate sitting areas. Guests reviews say good things about the quietness rooms at the property.
Other amenities include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English, German, Italian, Polish, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available
  • Local area shuttle

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: EUR 22 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Garden Grill® & Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofing

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Policies

Check-in

88% of travellers were happy with check-in
Check-in from 3:00 PM - 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 66 lbs/30 kg
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: EUR 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Frankfurt City Centre Hotel
Hilton Garn Frankfurt City
Hilton Frankfurt City Centre
Hilton Garden Inn Frankfurt City Centre Hotel
Hilton Garden Inn Frankfurt City Centre Frankfurt
Hilton Garden Inn Frankfurt City Centre Hotel Frankfurt

Frequently asked questions

Is Hilton Garden Inn Frankfurt City Centre pet-friendly?

Yes, Hilton Garden Inn Frankfurt City Centre allows dogs with a maximum weight of up to 66 lbs per pet. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at on 7 Oct 2022 start from €118.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Garden Inn Frankfurt City Centre?

Self-parking is available for EUR 25 per day.

What time is check-in at Hilton Garden Inn Frankfurt City Centre?

Check-in is from 3:00 PM - 5:30 AM.

What time is check-out at Hilton Garden Inn Frankfurt City Centre?

Checkout is at noon.

Where is Hilton Garden Inn Frankfurt City Centre located?

Located in Bahnhofsviertel, this hotel is 0.1 mi (0.1 km) from Financial District and 0.6 mi (1 km) from Frankfurt Trade Fair. Kaiserstrasse and Deutsche Bank Twin Towers are also within 10 minutes. Taunusanlage S-Bahn is 7 minutes by foot and Münchener Straß/ Frankfurt Central Tram Stop is 7 minutes.

Can I cancel my reservation for free at Hilton Garden Inn Frankfurt City Centre and receive a full refund?

Yes, Hilton Garden Inn Frankfurt City Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Frankfurt City Centre cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 224 out of 491 reviews
5 - Excellent 46%
Rating 4 - Good. 202 out of 491 reviews
4 - Good 41%
Rating 3 - Okay. 31 out of 491 reviews
3 - Okay 6%
Rating 2 - Poor. 18 out of 491 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 491 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

m.
Travelled with family
Liked: Cleanliness, staff & service
Everything was orderly & clean. Location is close to a sketchy area. It’s also close to the train station.
Stayed 1 night in Aug 2022

5/5 Excellent

Phillip
Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 4 nights in Aug 2022

3/5 Okay

Tierney
Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are wonderful, super helpful and friendly. Everything is very clean and there is a train station very close (recommend using Taunusanlage stop vs the main train station stop). We stayed in a superior room and it was very spacious with a nice bathroom and amenities. Good wifi. The air conditioning in the room wasn't the best but most days of the year that's not an issue. There are no international plugs in the room - only european plugs and exactly one USB charging port. You can borrow adaptors from the front desk but I was surprised by the lack of options in the room given this is a centrally located hotel that I imagine is used by business travelers. I found the bed too hard, we asked for a mattress topper but never heard back. Only other thing to note is the street the hotel is on is ok but literally one street over (toward main train station) is the red light district and feels unsafe. You can easily avoid this area but something to be aware of.
Stayed 3 nights in Aug 2022

5/5 Excellent

You Zhong
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good location
Stayed 1 night in Aug 2022

5/5 Excellent

ABDULLA
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel great and the staff are friendly and helpful Hotel is clean and the location is near by a lot of restaurants
Stayed 3 nights in Aug 2022

4/5 Good

Pamaia
Stayed 1 night in Jun 2022

1/5 Terrible

Michael
Stayed 1 night in Jun 2022

5/5 Excellent

Lynn
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. We walked everywhere. Like many large cities, walk in one direction and it's great. Walk in the other direction, not so great. The closer to the main train station, the bit sketchier things became. Not dangerous - but not as lovely as it is starting on the block where the hotel is located.
Stayed 3 nights in Jun 2022

2/5 Poor

FRANCO
Stayed 6 nights in Jun 2022

5/5 Excellent

Gregory
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived 3 hours before check in time and room was available. Nice surprise ! Very pleasant staff throughout hotel. Excellent breakfast. Booked a small queen bed room and it was a bit on the small side , but nicely furnished. Location far enough away from station to limit number of street people, but after dark neighborhood might be a bit iffy.
Stayed 4 nights in Jun 2022