Overall design is great. Spa is very nice. Reception staff is very polite and helpful.
On the flip side, the host staff at the bar is exceptionally rude (specifically the bald gentleman with the long beard). They refused to let my business guests into the bar (not for lack of dress code) and were very rude about it. I did not invite anyone to the hotel after this and took our business elsewhere. This is not at all how I expect my guests to be treated at the hotel where I am staying.
The housekeeping in the rooms was below par, water stains on the shower cabin door, on 2 out of the 4 days they did not replace the wet bath mats or provide dry towels. Coffee pods weren’t replaced either.
When we first checked in we were given a room with a table with a broken glass top. Our room was immediately changed upon request.
The focus of the hotel was very much on the party crowd, and it felt to me that general maintenance of the rooms and cleanliness was something they didn’t care much about.
Overall I would say it was not worth the money and attention to detail needs to be seriously improved.
