Village Hotels hotels in Frodsham, England

"It was my second stay at the hotel. The room was very clean and had all facilities needed. The breakfast was lovely and staff very polite and helpful. However, I was disturbed by a male staff member entering the room at 6am, there was no indication that the room was free at that point.. We shouted and the member of staff closed the door. I complained to the reception staff, one of them was not very understanding and could not grasp the severity of the incident. It was not good enough, I felt vulnerable and unsafe and nobody seemed to care. I would have rated the hotel a 10/10 otherwise. I hope a member of the management team investigates this complaint correctly and gets back to me. "

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"Extremely close to the terminal, sadly wasn’t staying for very long but the room was really clean, comfy bed and a decent shower! Would definitely stay again if I’m going to T2"

"My fault no dining .l should have checked. "

"Lovely, welcoming and friendly reception staff. Nice sized room and very comfy bed."

"Classy. The staff was first rate. "

"Bathroom facilities were below par. Shower hard to work and toilet didn't flush properly"

"1 night stay, small room but clean and comfortable. Loved pool and gym "

"Fantastic hotel for my partners birthday! We both enjoyed our stay we didn’t want to leave. The hotel arranged for the balloons to be in the room upon arrival and also left a note with an Everton toblerone. The hotel gave us a room with a view of hill Dickson upon my request which was lovely of them. The spa was fantastic! One of the Best spa’s I’ve been to! There were two weddings during our stay which was lovely to see and didn’t disturb our stay! The rooms are huge and they were just perfect for our weekend away. "