Puerto Vallarta Hotel Guide - Galeria Olinala hotels in Puerto Vallarta, Mexico.

"Did a 5-nights at Los Arcos. Overall, a great option if you value location & beach over a full luxury all-inclusive. Pros: Friendly staff, amazing location, great beach, solid food Cons: Limited amenities, not fully all-inclusive, unreliable Wi-Fi, little pool shade We usually stay at 5-star resorts up north, but tried the Romantic Zone for a change—& it was worth it for the price. The hotel is smaller but has everything you need. There are 3 connected pools; hours are 10am–10pm, but you can grab chairs earlier. Shade is limited at the pool & umbrellas go quickly. The beach is the highlight—staff set up chairs & umbrellas from 7am & are attentive all day. Drink service at both the beach & pool was always quick. Food was better than expected, especially the fresh pasta/seafood station. All-inclusive only covers the buffet; other restaurants cost extra (you get 1 free dinner at Agave every 5 nights). But Plenty of great spots nearby. Wi-Fi didn’t work most of our stay, which was frustrating. The staff truly stood out—Pablo & Emilio on the beach, Omar at the bar, Filipe serving nonstop, & Silvester at the hot station all went above & beyond. Location is unbeatable—20 mins from the airport, steps from the Malecón, shops, bars, & a Saturday market. We felt very safe exploring. If you’re looking for an activity-packed, luxury all-inclusive, this probably isn’t the place. But if you want a great beach, unbeatable location, friendly staff, & freedom to explore - try it out!"

"The staff was amazing they made our stay extra special. This property is a great value for what you get. It’s definitely an authentic Mexican hotel. Felix the housekeeper was amazing and Antonio Rodriguez the front desk clerk was amazing! Also the night lady was amazing as well. Lupita took good care of me for breakfast as was delightful. We actually stayed here for the hamburgers at the burger bar because they’re the best hamburgers and french fries you’ll have anywhere and Manuela took good care of us. She was a delight and made us the best burgers ever all the staff here were very good. The buffet food was amazing. It was home cooked patty, authentic Mexican food, and it was healthy. This is a great resort. I highly suggest anybody to come here."

"Staff experience really depends on who’s at the front desk — but overall, most of them were great and helpful. Breakfast at the sister hotel was okay, around a 3-star level — nothing special but decent. One downside is that the pool and beach area only open at 10 AM, which felt a bit late. The rooftop was really nice — private and quiet, perfect for a more relaxed, kid-free pool vibe. The location is excellent, right in the gay neighborhood, close to everything and very convenient. Overall, it’s good for the price, but don’t expect anything amazing. I would come back again 👍 "

"The property was so pretty. The staff were helpful and friendly. I hope to stay again next time I'm in PV."

"Staff were friendly and accommodating. "

"The property is well cared for and great staff!"

"The location is unbeatable - in the middle of all the action and at the terminus of all the public transit routes. However, condition of the building is quite dated, and the shared bathrooms need remodeling. Within the rooms, the beds and bedding are fairly low quality and there are occasionally bugs."

"small room and sparsely furnished good resturant and poolside"

"Location"