Garfield Hotels

"Great location! Great price! Excellent customer service. "

"Door handle was not working well. Alerted front desk, we were advised that has been in issue with our room. They would alert maintenance, however it was not fixed. Hot tub was not working. "

"Nice people, comfortable beds"

"Staff is friendly and super helpful. Room very clean and comfortable."

"Always an enjoyable stay here. Great staff, great breakfast. Room rate for a suite was an incredible value. We always stay here if we have a morning flight out of XNA."

"Breakfast was good and room was great. "

"Perfect hotel to stay while in Bentonville. Walkable to great dining if you want to get out. Their internal restaurant and bar are excellent. Will absolutely stay their next trip. "

"Do stay"

"Pictures on listing were very misleading. The pool was green and full of debris (on the surface and on the bottom) upon arrival. There was pool scum all over the steps of the pool and the floor of the pool. The water fountain and waterfall were not working. The hot tub and pool both smelled of musty water. The hot tub had broken parts. Pool cleaning tools were strung around. Broken wooden outdoor trash container that had many exposed nails. Pool lights didn’t work. No firewood provided for fire pit. Bicycles were not functioning as listed. 3 out of the 4 bikes had non functioning brakes. Property is not in a quiet neighborhood as listed. Inside of treehouses were cute and clean, nothing extra as far as amenities were provided. The response from the host was quick when I reached out to discuss my concerns with the property. However, the reasons given for the poorly maintained pool and hot tub were inexcusable, placing blame on a lack of communication about the issues from the previous guests and the pool maintenance team not having had a chance to clean in between the last guests and us. There had been the solution offered for our second day stay, that a pool maintenance team would come and take care of the pool. However, it was not going to remedy the issues in the timeliness that I expected, and our stay at this property was very much ruined because of these numerous problems. I communicated my dissatisfaction with the VRBO support staff and the host and we left early."