Palma de Mallorca Hotel Guide - Genova Caves hotels in Palma de Mallorca, Spain.

"Overall, the hotel delivers a great experience in many respects, with excellent amenities, a prime location, beautiful views, and a fantastic breakfast. Unfortunately, the biggest disappointment was the bedroom itself. The rooms feel quite outdated, and the beds are not as comfortable as expected for a hotel of this standard. While I genuinely enjoyed my stay overall, the condition of the bedrooms took away from what could have been an exceptional experience. With some updates and improvements to the rooms, this hotel could easily match the high quality it offers in every other area."

"Room was overlooking the beach and it was beautiful. Breakfast spread is good "

"No air in the rooms and they ran out of fans. Very hot!!!"

"Friendly hospitable staff, lovely clean and spacious room, fabulous value for money. "

"The breakfast was amazing and the hotel and amenities lovely. It was really easy to get to Palma by either bus or cab. We checked out early and put the bags in the store room as we had a late flight and thought it would help, so that they could turn the room around comfortably for the next guests. .Unfortunately I left something in the room and realised soon after but wasn’t allowed to retrieve it and was told that housekeeping would check. They didn’t. We also weren’t told that you have to book the courtesy room to shower and change so I had to use the spa which doesn’t have lockable changing rooms. Just a bit of a dampener after an otherwise lovely stay."

"The staff were very professional, friendly, and helpful! The beds are incredibly comfortable. There is a paid parking in the next street belonging to the hotel, but it is very tight so a big car wouldn't suit, and my guess is most customers who drive would park on the street but it would be a gamble as it gets very busy. The breakfast is a wide selection of continental breakfast items and very good quality. The only minor complaint I have is the fragrance in the lobby is quite strong and every time I pass by it would make me cough, and the room is super warm even when no central heating is on (we visited in the first week of April when the nights are below 10 degrees Celsius and it was so warm I could barely keep a sheet over myself during the night)."

"The Rooms were clean (except for the time where i saw a bug on bathroom) the Staff were very nice and professional the parking we were parking outside and not in Garage while i dint went to bar but views were excellent from the hotel and thats of what i wished if we gotten a room of the views to the bays of Palma and Cruise ships the lift steep thing were great and it will save your energy so that you wouldn’t walk that uphill the pools while they were closed since i was in March but the view from pool to port is just wonderful and yeah this is my review its a great hotel though if you want the view of what you saw the pictures from this site then book double room since thats what the staff told me about this and yeah thats how you gonna get that view. "

"Fresh fruit detox juice was lovely"

"Staff were friendly and helpful allowing us to swap rooms. Room was really clean as was the reception area. Were clearly informed about the facilities opening times on site."