Palma de Mallorca Hotel Guide - Genova Caves hotels in Palma de Mallorca, Spain.

"The hotel was very nice, service & staff were top notch! We felt pampered all week & every employee went above & beyond to enhance our stay. We had a Seaview room with a nice balcony & gorgeous view of the beach. Our room was tiny! Reminded me of an interior cabin on a cruise ship. There really is no where to put your bags & very little room to store anything. We did not get an upgrade with the expedia vip, in fact, staff didn't really seem to know any benefit with the vip. Both restaurants were very good. Between the two restaurants, we were happy eating dinner at the hotel most nights. Palma is not far off you have a car. Gorgeous city but very crowded. There is a couple convenient stores & a liquor store on the same block as Nixe Palace so very convenient to grab drinks, snacks or beach essentials. "

"This is a well-located hotel with great facilities - and certainly good value compared with nearby hotels. Highlights include the well-kept pool area with plenty of loungers / fabulous sea views and the delicious food offering, even if breakfast has a bit of busy canteen feel. It’s only a short walk to Illetas beach, a range of restaurants/ bars and a very convenient location for a trip to Palma too as buses stop right outside the hotel. This was a second visit and the rooms were discernibly more tired (we moved rooms after the first couple of nights as our first room had quite a few issues) but then it’s a busy hotel and perhaps it’s due for some maintenance once the season finishes. The bedding certainly requires refreshment… the management does need to have a proper look at this…! Reception staff seemed generally a bit dis-interested, on check-in we stood for a full minute or so before any of the four staff even looked at us which was awkward as there were no other guests around. Check-out was similarly lack lustre. But that’s the end of season vibe I suppose. However Julian on baggage and Chantal in the restaurant (at breakfast, lunch and dinner!) worked so hard and retained a cheerfulness perhaps lacking in other staff. However nothing detracted from an overall positive stay, we’d love to return sometime. Thank you. "

"Its only classed as a 2 star hotel but your treated 5 star. Really appreciated the service. Well done staff."

"This was probably the best hotel stay I’ve had. The staff were absolutely incredible and so attentive. It truly felt like they couldn’t be happier to get you whatever you needed which was great and the lovely Juan Carlos gave us some great restaurant recommendations! The room was comfy, clean, and well cared for and the spa was lovely to relax in. Wish we could’ve stayed longer but would definitely recommend and would definitely book again! "

"Great hotel for exploring Palma. Walkable to old town Palma. Not far from restaurants. Hotel clean and comfortable. Has Spa (did not use). Outdoor pool very nice and great area with loungers. Breakfast buffet was excellent. Staff cheerful and helpful. Would definitely recommend."

"Great area, nice comfortable rooms."

"Nice studio room had everything we needed. Shopping centre and restaurant's about 15 min walk away. Bus stop couple of mins walk from hotel to get into Palma town. Only 2 euros for a single ticket."

"Me encantaron todos los detalles en la habitación, desde el agua embotellada y el serví bar libre de costo, también el poderme hacer un café o u te en la habitación, y el shampoo y crema de excelente calidad. La gente en recepción muy linda de primera clase y la comida muy rica y variada. La vista al mar y el acceso a la playa vale oro"

"Estoy satisfecho con la elección de este hotel"